Top KCS Articles for November 2024, Curated For Your Campaign Troubleshooting Pleasure!

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Dear Adobe Campaign Community,

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.

That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for November 2024, designed to help you resolve common challenges swiftly and effectively.

Our Top KCS Articles are your shortcut to:

• Quickly identifying and resolving recurring issues.
• Accessing expert insights and best practices for Adobe Campaign.
• Streamlining your troubleshooting process for maximum productivity.
• Empowering yourself with the knowledge to tackle any campaign-related problem head-on.

Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign.

Start supercharging your problem-solving skills today by exploring our Top KCS Articles! 

Take a look:

1. Campaign | How to save a file using saveFile() function without BOM – Learn about the solution to the issue when you use the saveFile() JS function in Adobe Campaign and select the encoding to be UTF-8, it saves the file in UTF-8 with BOM format.
2. SMS OOB Template issue – Learn how OOB SMS templates are different from Direct Mail templates.
3. Optimize SQL query generated in database update wizard – Learn about the solution to the issue when adding an integer field to an existing schema in Adobe Campaign, particularly when records already exist.
4. [ACC] - mcSynch_mcExec workflow failing due to "[@registrationToken] unknown" – Learn about the solution to the issue where the mcSynch workflow stops because of an error in evaluating script eventSynch/soapImport.
5. Campaign invalid password when testing iOS certificate – Learn about the solution to the issue where creating the iOS mobile app and testing the iOS certificate throws an invalid password error.
6. Workflow crashes the client console – Learn about the solution to the issue where the workflow crashes the client console in Adobe Campaign Classic due to the cache memory not being cleared.
7. Content fragment duplicates itself in the Email Designer in ACS – Learn about the solution to the issue where a content fragment duplicates itself in the Email Designer.
8. Sent targeted A/B test stuck at Sending (Reply) – Learn about the solution to the issue where a targeted A/B test is stuck at Sending.
9. Launch sync is not working in ACS – Learn about the solution to the issue where Launch sync doesn’t work in ACS.
10. ERR_FAILUREMCPNSAPI 412 Precondition Failed - While sending Push messages_Test – Learn about the solution to the issue where the error:  ERR_FAILUREMCPNSAPI 412 Precondition Failed shows up while sending Push messages_Test.

Happy Troubleshooting!