Top KCS Articles for September 2024, Curated For Your Campaign Troubleshooting Pleasure!

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Dear Adobe Campaign Community,

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.

That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for September 2024, designed to help you resolve common challenges swiftly and effectively.

Our Top KCS Articles are your shortcut to:

• Quickly identifying and resolving recurring issues.
• Accessing expert insights and best practices for Adobe Campaign.
• Streamlining your troubleshooting process for maximum productivity.
• Empowering yourself with the knowledge to tackle any campaign-related problem head-on.

Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign.

Start supercharging your problem-solving skills today by exploring our Top KCS Articles! 

Take a look:

1. Unable to edit branding configuration in ACS  – Learn about the solution for the Campaign Standard issue, where you can’t edit the branding configuration in ACS. 
2. What is subdomain delegation and what is it for?  – Learn about subdomain delegation and its goal.
3. Profile’s State and Address links are not working as expected  – Learn about the solution to the issue when the Profile’s State and Address links aren't working as expected.
4. Error “A content model fragment is badly configured” in ACS delivery  – Learn about the solution to the issue where the Delivery analysis fails due to a badly configured content model fragment, causing an error in HTML.
5. JavaScript code error: “allocation size overflow” – Learn about the solution to the issue where the JavaScript code under Campaign Classic shows as “allocation size overflow”.
6. Typology rule to add SMTP header applied but doesn’t change the internet header in the delivered mes...  – This article will guide you through correctly applying typology rules to add a Simple Mail Transfer Protocol (SMTP) header and modify the encoding of deliveries in Adobe Campaign Classic.
7. Adobe Campaign: SMS tracking displays incorrect Opens  – Learn about the solution to the issue with incorrect Opens statistics in Adobe Campaign Classic when viewing delivery reports for SMS deliveries.
8. mcSync workflows fails with deadlock error  – Learn about the solution to the issue when a marketing instance connected to multiple RT instances, the mcSync workflow fails sometimes with an error.
9. No update in ACS when collecting PII information  – Learn about the solution to the issue where the application subscriber table isn’t updated with information configured in the PII postback rule, after having implemented push notifications using react native SDK.
10. Campaign Analytics connection error  – Learn how to solve the Adobe Campaign issue where you struggle to connect to Adobe Analytics.

Happy Troubleshooting!