Top KCS Articles for July 2024, Curated For Your Campaign Troubleshooting Pleasure!

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Dear Adobe Campaign Community,

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.

That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for July 2024, designed to help you resolve common challenges swiftly and effectively.

Our Top KCS Articles are your shortcut to:

• Quickly identifying and resolving recurring issues.
• Accessing expert insights and best practices for Adobe Campaign.
• Streamlining your troubleshooting process for maximum productivity.
• Empowering yourself with the knowledge to tackle any campaign-related problem head-on.

Why spend hours searching for solutions when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign.

Start supercharging your problem-solving skills today by exploring our Top KCS Articles!

Take a look:

1. OOTB function nms.eventHisto.GetMirrorUrl doesn’t return any URL or returns incorrect URL  – Learn about the solution when, in a workflow with a JS activity, when calling the Out-of-the-box (OOTB) function nms.eventHisto.GetMirrorUrl, it doesn’t return any URL or returns an incorrect URL. 
2. Unable to edit branding configuration in ACS  – Learn about the solution for the Campaign Standard issue where you can’t edit the branding configuration.
3. Access rights error during delivery preparation in Campaign  – Learn how to solve access restrictions in delivery preparation.
4. Production subdomains are listed under stage instance in Control Panel  – Learn about how to fix the Adobe Campaign issue where production subdomains are displayed even under stage instance in the Control Panel.
5. Checking spam score fails with error "DLV-490066 Anti-spam checking failed"  – Learn about how to explore the steps to follow for checking the spam score on a delivery with the error,  DLV-490066 Anti-spam checking failed, is displayed in Adobe Campaign Classic v7.
6. ACS workflow fails with error "The AWS Access Key Id you provided does not exist"  – Learn about how to resolve the issue in Adobe Campaign Standard where workflow that shares audiences in Adobe Campaign with Experience Cloud fails with the error:  The AWS Access Key Id you provided does not exist in our records.
7. Alert activity sending delivery fails with “Error while compiling script”  – Learn about how to resolve the Adobe Campaign Classic issue where the alert activity delivery fails with, Error while compiling script ‘SMTP headers’ line XX: recipient is not defined.
8. Modification and expressions section missing from Edit schema activity  – Learn about how to resolve the issue when the Modification and expressions section is missing when adding the Edit schema activity in a workflow in Adobe Campaign Classic.

Happy Troubleshooting!