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'Share with anyone' link in Adobe Workspace not working

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Level 2

Our team is experiencing this issue since the last 2 days.

The "share with anyone" link does not load a project when opened in browser. Is anyone experiencing this?

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11 Replies

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Level 2

Hi

We are also experiencing this issue. Does anyone know if Adobe is fixing?

Curtis

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Community Advisor

As a bug, this should be logged as a Client Care ticket (it will be seen much quicker by the people who work on fixing issues)... However, I understand the need to commiserate on the issue, and get some moral support on the issue.

 

I would imagine that this is already in the queue for the engineers, but if you want updates on the fix, having a ticket with support will allow them to keep you informed of the progress. I am hopeful that this should be fixed soon, as this is a major piece of functionality.

 

 

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Level 2

Thank you! I raised a ticket right after I responded. We'll see, but agree that this is likely something that will be back up and running soon.

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Employee

Hi everyone!

This is a recently reported issue being worked by Engineering under AN-339600 - Share With Anyone Links Expiring.

 

I will try to update this thread once I hear back that the issue has been resolved.

Sincerely,

Ali

 
 
 

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Employee

Hi everyone!

 

This should now be resolved, may I have everyone retest and confirm?

 

Sincerely,

 

Ali 

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Level 2

Yep, back up and running as expected! Thanks all.