China and e-commerce tracking - how manage with chinese payment gateway?

[JarnoRossiLuxottica]

Hi,

many payment gateway in China do not redirect to the confirmation order page of the e-shop. I'm wondering how chinese ecommerce usually do tracking of these conversions.

[brian_au]

Hi Jarno,

I would recommend exploring the options with Transaction ID:

https://marketing.adobe.com/resources/help/en_US/sc/datasources/datasrc_integrating_offline_data.htm...

https://marketing.adobe.com/resources/help/en_US/sc/datasources/datasrc_transactionID.html

https://marketing.adobe.com/resources/help/en_US/sc/datasources/datasrc_conversion.html

Best,

Brian

[JarnoRossiLuxottica]

Hi Brian,

really thank you for your hint, but offline data is available only for visitors based reports and ad-hoc analysis I suppose. It's really strange hearing that no one faced on this issue in China, or on other side, that no payment gateways spent a word on analytics integration. I found out that only 0.5% of ecommerce websites uses Sitecatalyst in China and that's probably the reason of this lack.

[Gigazelle · Accepted solution]

Hi Jarno,

How do you get confirmation on your end that payment was received, and how are they identified? If we're able to figure that out, we should be able to tie that data back to the user's browsing session.