Expand my Community achievements bar.

SOLVED

China and e-commerce tracking - how manage with chinese payment gateway?

Avatar

Level 9

Hi,

many payment gateway in China do not redirect to the confirmation order page of the e-shop. I'm wondering how chinese ecommerce usually do tracking of these conversions.

1 Accepted Solution

Avatar

Correct answer by
Employee Advisor

Hi Jarno,

How do you get confirmation on your end that payment was received, and how are they identified? If we're able to figure that out, we should be able to tie that data back to the user's browsing session.

View solution in original post

3 Replies

Avatar

Level 9

Hi Brian,

really thank you for your hint, but offline data is available only for visitors based reports and ad-hoc analysis I suppose. It's really strange hearing that no one faced on this issue in China, or on other side, that no payment gateways spent a word on analytics integration. I found out that only 0.5% of ecommerce websites uses Sitecatalyst in China and that's probably the reason of this lack.

Avatar

Correct answer by
Employee Advisor

Hi Jarno,

How do you get confirmation on your end that payment was received, and how are they identified? If we're able to figure that out, we should be able to tie that data back to the user's browsing session.