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  • 11/30/19
    When I choose the bounce rate metrics, a blank line always shows in the report and out of the selected time range. How can I fix this in the report?

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  • 11/30/19
    Hi,Does anyone know how to export time metrics (like time on site or time spent per visit) to excel? When I download a dashboard with time metrics form Adobe Analytics Workspace, I get completely different numbers in Excel. I have the same problem with Report Builder.Example 1: fragment of a workspa...

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  • 11/30/19
    Difficult question to ask, but can the firing of s.t()tracking links increase the count of visits, without the increase of page views?  Is that even possible when the tracking links are on a page.

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  • 11/28/19
    Hello,I'm wondering if, as an admin, there is an option to make Workspace the default landing page for all users at our company. I know that the user can set it for themselves on an individual basis but we would like to set it for all users collectively.We would like users to start out in Workspace ...

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  • 11/28/19
    We noticed a general issue with how Adobe processes its data. If 2 Hits happen in the same second - e.g. a tracked click on a Teaser link and the Pageview of the next page, Adobe Analytics seems to order them in the wrong way - or in a random way. This leads to problems with Fallout Reports and Sequ...

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  • 11/28/19
    Hi Support Team,I want to change the language of my Adobe tools and have everyone in English. Currently, I have a mix of French and English in Analytics for instanceBut I have no access to the language in my settings, and can not change it.What is the solution?Thanks and regards,Françoise Gayfrancoi...

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  • 11/28/19
    Hey guys, i have read so much about hit, visit and visitor segments, but we do not get this problem:How Analytics is tracking in this case? We had a campaign, where Adobe View Tracking was activated for a campaign (therefore we have created the Segment "iq 346600", just to track this campaign). The ...

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  • 11/27/19
    My Last Touch Marketing Channel report is picking up appx. 20% of Paid Search under Natural Search.I have setup utm_medium params to identify Paid Search traffic [utm_medium=cpc].As you can see in below Workspace for Last Touch report, the breakdown containing cpc actually has a First Touch channel ...

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  • 11/27/19
    Hello,I was wondering what analysts consider a best practice for when campaign tracking code should expire.I'm interested in this in addition because:If traffic came to the site under email.The campaign expired after 15 days due to campaign expiration logic.The same unique visitor came back to the s...

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  • 11/26/19
    Hi there,We have several people that have left the business since we implemented Adobe Experience Cloud. We have removed their accounts/product access/details through the Admin Console, however, all users still appear in the User list within Analytics (Admin > Analytics Users & Assets). It's not tha...

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