From time to time, our scheduled daily dashboards stop being delivered. It appears as if this results from latency at the time of processing the data needed for the dashboard. Sometimes, several weeks go by before our dashboard recipients notify us that there is a problem. I respond by going into the Scheduled Dashboards screen in the admin interface, and clicking the refresh button next to the stalled dashboard. Screenshot attached.
When we do, the system sends an email to each recipient for every day of delivery that was missed. That results in several people in our company receiving the same report multiple times. At 500K apiece, that results in our memory-capped email boxes becoming clogged, preventing other vital email from delivering properly.
Instead of delivering every missed dashboard email upon refresh, the system should only send the next scheduled email, resulting in the dashboard delivery resuming its normal schedule without overloading our (or your) email system.
We do not want to engage in a practice of deleting and recreating dashboards every time a latency issue causes delivery of the scheduled reports to stop.