Product Communities

Trying to find out if there is somewhere we can see soft bounces in journey reporting. The bounce reporting only shows hard bounces. Please let me know if this is possible and if so how to execute finding soft bounce reporting. Thanks for the support

Hi! When I am converting a request to a project, I wish to also adjust the start time to start at 8:00AM but every time I try to adjust the time it gives me an error that says "Time must be between 12:00 AM and 11:59 PM." - does anyone know how to fix this/know the correct format for the time? 

Hi, This seems really simple but I can't find the answer. I've created forms to use to allow people to raise a request (issue) - from within a project. Once that request has been triaged - a task is added to the project to deliver the items required.A dedicated form is attached to the new task to display the details pulled down from the project request. I've done this successfully referencing fields entered when a request is entered through a project Q - eg  {project}.{DE:CS - MAKE - COPY - Channels} What do i use instead of {project} to successfully reference the item from the request created from within the project The form is attached to the request - not the project - so adding {project} at the front doesn't workNor does using issue, iss, request... etc And I can't find any info telling me what this field should be when referencing a task/request in a calculated field Thanks

Hello everyone, I would like to inquire about the available methods for sending profile information to AEP that allow the transfer of PII data while meeting the required security and privacy standards. Currently, we have API Streaming/Batch, Web/App SDK, Cloud Storage, and Data Landing Zone connectors for data collection. Which of these methods allow the transfer of PII without the need to mask/encrypt the information so we can use it to contact users through AJO channels?

We have product dimensions on our site, but we're not totally confident how to read the data. Do these function like eVars? And if so, what is the allocation, expiration, etc? Can we enable merchandising and adjust the syntax (if desired)? I don't see any specific answers to this in the Adobe documentation. https://experienceleague.adobe.com/en/docs/analytics/components/dimensions/product Thanks,Jay

I am trying to get a list of valid search keys for the following two workfront api's, preferably with examples.  For example jrnle/search?project:ID= https://<workfrontinstance>/attask/api/v7.0/jrnle/search?https://<workfrontinstance>/attask/api/v7.0/auds/search?

Hi, I'm looking to create an alert that contains a particular piece of a URL string (since the exact URL is unique per user), but it seems like you can only do equals the full URL. Is there any way to work around this?  

Hey all,I'm trying to update customExpression values (those calculation fields in Calculated form for Custom Forms) through the API. Looks like I can't update CTGPEX directly.Is going through the Category object the only option? Seems a bit much to update all CategoryParameters when I only need to change a few customExpression values. Plus, I haven't even had luck with that approach.Any ideas on how to directly update those customExpression fields?Thanks!

HI Team,How can we use filter on child level object using WF api call. like project have task collection and need a filter on tasks:milestoneIDI am using below code:/attask/api/v19.0/PROJ/search?ID=XXXXX&fields=tasks:milestoneID&tasks:milestoneID_Mod=notnullresult is i m getting all the tasks list filter is not applying. what is wrong on above code.

Hello, I watched @SanfordWhiteman 's webinar on implementing Google reCAPTCHA V3 in Marketo and shared it with the web dev team for my client. I've watched the video a ton of times and passed the codepen below the web dev team  https://codepen.io/figureone/pen/GRPgrzw?editors=1010 The website is showing success and has a score but it isn't passing to Marketo Response = { "success": false, "error-codes": [ "invalid-input-response" ] } Below are screenshots of the web and Marketo               Here's what I did in Marketo   Fields Created   reCAPTCHA Last Server Success Boolean reCAPTCHA Last Failure DT Datetime reCAPTCHA Last Server Error Code String reCAPTCHA Last Success DT Datetime reCAPTCHA Last User Fingerprint Text   Webhooks created        Campaign Flow    And put the secret key as a MyToken       Appreciate any tips or help on how to get the score into Marketo. Thanks, Liza &nbs

Hi everyone, Following the February 2025 Release Notes, the Result Sets feature has been deployed, and I was able to create them in the sandbox I use. However, I noticed that the "Add Business Rule" option is missing in the channel configuration for both Campaigns and Journeys. Is there a way to ensure that Result Sets work for all deliveries, just like Business Rules did before this latest production release? Sources:https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configuration/rule-setshttps://experienceleague.adobe.com/en/docs/journey-optimizer-learn/tutorials/configuration/business-rules/work-with-rule-sets Thanks in advance for any insights!Regards,Diego P.

Hi,  Right now, we mapped Datastream ID inside Web SDK extension to send the data to Sandbox A. But, we have got a request to send the same event data to sandbox B too. any idea?

Hi, does anyone know if we extract data from Marketo to an external database using an API connection once or twice a day, will it reduce the number. of API calls used per day? Alternatively, we're not exporting all the tables and data from Marketo today but still use between 10 and 15K API calls per day. Is there a way we can reduce the daily usage, even if it means to send the data in bulk once or twice a day?  Thank you. 

Hi All,Has anyone had any issues with returning null as a value to a field in their XDM object? I just ran into an issue with data ingestion where one of the fields was getting null and it made the data import fail. The field was expecting a string. Thanks!

Hi Target experts1.Is the Adobe Target billing based on the MBox fires on the site or the page views of the entire site (which we can get from Adobe Analytics) 2.Would running more Target experiments increase the server call usage Thanks  

Hello! For the purposes of this question, our user structure is: Main Group: MarketingSubgroup 1: MKTG Digital & Creative ServicesSubgroup 2: MKTG ComplianceOur projects are all associated with the Main Group. A user from Subgroup 1 creates an issue on the project and assigns it to a user in Subgroup 2. I need to create a custom issue status that only users in Subgroup 2 can apply. We're trying to satisfy a regulatory requirement. Users in Subgroup 1 should be able to see that the issue is in the custom status, but they should not be able to apply it themselves. I've tried configuring this but no matter what group/subgroup/status settings I change it doesn't seem to work the way I need it to. Am I aiming for the impossible, or am I missing something?  Thank you all in advance!

I'm trying to use a calculated metric within the segment builder, and it's not showing up. I can see the metric in the calculated metrics section, and in workspace, but it does not show up in segment builder. I suspect it might have something to do with the fact that it uses a custom lookback window.The reason I'm trying to use this metric in a segment is because of an issue with lookback windows. We were using a visitor container in a segment and it was causing lots of inconsistency in our reporting when we pull different date ranges. So we changed it to visit window and it was too narrow. So we were trying to split the difference with a custom 90-day lookback window on this metric.

Hello, I want to create an adobe Target audience that relies on the URL of an external ad that a customer has clicked. I.e Customer clicks on a google ad for a particular piece of clothing and leads to my webpage, where the customer then sees that the webpage has been tailored to show that piece of clothing at the top of it. I have the URLs of the ads, I just need to create the audience. How do I do this in the Adobe Target builder? Thanks

Hi everyone,I've encountered an issue in Adobe Analytics while trying to calculate the overall average time spent on my web pages. The automatic total at the top of my column currently sums up the average times, resulting in a total of 27 minutes, which isn't the correct overall average I'm looking for.I believe there must be a straightforward way to achieve this, but I seem to be stuck. Any advice on how to get the correct overall average calculation would be greatly appreciated!Thanks you by advance ! 

We have purchase order numbers in an eVar and have been uploading classifications such as:Order Type, Order Date, Item Number, Promo Code, List Price, Selling Price The List Price and Selling Price are coming through as dimensions instead of metrics, so we can’t use them to determine revenue from an order, tactic, channel, etc. - is there a way to import those differently so they can be used as metrics? I have never set up a data source, but it looks like that might be a good option. Thanks.

HI Community, Is there any way to check last modified time for fragments and content templates in AJO.   Thanks,Akram Husain

I'm new to WF and trying to build a custom form with some helpful how to screenshots. I understand I need an URL to add an image. I'm struggling trying to figure out why the link isn't working. It's telling me "Please add a valid URL" These images are saved as PNGs in my own Outlook library. 

Hi , Please give me these differences Fan vs Event vs Session container differences on filters , segments , metrics , i want to know the differences purpose of use in each criteria 

 which is the correct one Ping or gif and what is the difference between them?  

How to create dashboard view on unique visitors only. Please help on the same. When I tried creating segment by using unique visitor metric, I was unable  find the unique visitor metric in components, as shown below:I don't understand the reason behind the same. Please guide me. Thanks!!