Skip to main content
GraemeBi
New Member
Feb 25, 2025 6:07 PM UTC
Solved

Soft Bounce Reporting

Trying to find out if there is somewhere we can see soft bounces in journey reporting. The bounce reporting only shows hard bounces. Please let me know if this is possible and if so how to execute finding soft bounce reporting. Thanks for the support

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
DavidKangni
DavidKangniAccepted solution
Adobe Champion and Community Advisor
Feb 25, 2025 11:43 PM UTC

@graemebi 

check the last 24 hours report in case your journey is less than 24 hours

 

If your journey is more than 24 hours, check the global (all time) report

 

 

with a workaround, you can play with freeform table

 

 

David

David Kangni
View in thread

1 reply

DavidKangni
Adobe Champion and Community Advisor
DavidKangniAdobe Champion and Community AdvisorAccepted solution
Adobe Champion and Community Advisor
Feb 25, 2025 11:43 PM UTC

@graemebi 

check the last 24 hours report in case your journey is less than 24 hours

 

If your journey is more than 24 hours, check the global (all time) report

 

 

with a workaround, you can play with freeform table

 

 

David

Translate
David Kangni
Terms & ConditionsAccessibility statement

Loading footer...