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Soft Bounce Reporting

Forum|Forum|11 months ago
February 25, 2025
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Trying to find out if there is somewhere we can see soft bounces in journey reporting. The bounce reporting only shows hard bounces. Please let me know if this is possible and if so how to execute finding soft bounce reporting. Thanks for the support

Journey Optimizer

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Best answer by DavidKangni

check the last 24 hours report in case your journey is less than 24 hours

If your journey is more than 24 hours, check the global (all time) report

with a workaround, you can play with freeform table

David

Community Advisor

Accepted solution

Community Advisor

check the last 24 hours report in case your journey is less than 24 hours

If your journey is more than 24 hours, check the global (all time) report

with a workaround, you can play with freeform table

David

David Kangni