Product Communities

Release 8.6.5 April, 2025   Check out the details about what's new, general improvements, fixes and compatibility updates in this latest Campaign v8 Release here: Release 8.6.5 New features New SMS sending connector - The SMS sending connector has been modernized and improved to enable transceiver mode SMPP connections, enable persistent SMPP connections, and ensure better compatibility for environments transitioning from Adobe Campaign Standard. A new SMS External account is now available for all new SMS implementations. Existing implementation are still supported, however recommendation is to move to this new modern and extended connector.   Please find the detailed information around the new features, general improvements and fixes here: Latest Release   If you have any questions or feedback related to this release then please feel free to reach out through the below comment section.

Hi, We would like to implement functionality to send Adobe Campaign alerts to a Microsoft Teams channel via webhook: Create an Incoming Webhook - Teams | Microsoft Learn How can we edit the under-the-hood functionality of the "alert" activity and the workflow supervisor "alert" for workflow failures to add a condition which triggers a webhook message via javascript? Where is the "alert" activity executed / where is the functionality stored, and is it editable?Has anyone successfully done this?Thanks,Skyler

Creating compelling, responsive emails has always been a balance between creativity and technical constraints. With the introduction of the new Drag-and-Drop Email Editor, that balance is shifting for the better - though there's still room to grow. After spending some time with the editor, here are my thoughts on what it gets right and where improvements are still needed.What’s Working Well 1. User-Friendly DesignOne of the standout features of the new editor is how intuitive it is. You don’t need to be a seasoned designer or a developer to create beautiful emails. The drag-and-drop functionality is smooth and easy to grasp, even for beginners.   2. Quick Template CreationIn marketing, speed matters - and this editor delivers. You can build a fully functional email template in under an hour, making it a big boost for productivity.   3. AI Assistance for Content and DesignThe built-in AI assistant is a great addition. Whether you're looking to polish your messaging or refine y

The recording and presentation will be shared within two days after the event.  Session Details Cloud Manager offers more than deployments, it delivers visibility, governance, and enterprise-grade benefits for Edge Delivery Sites, an innovation in AEM as a Cloud Service. In this session, learn how onboarding through Cloud Manager gives you access to unified workflows, Adobe-managed DV certificates, SLA reporting, license configuration for compliance (like HIPAA and 99.99% uptime), and official Adobe support. See how a centralized, self-service approach drives operational efficiency and ensures you don’t leave critical value on the table. Session Recording   Speaker(s) Shankari Panchapakesan, Principal Product Manager at Adobe | Florin Florescu, Sr. Engineering Manager, AEM Adobe |  Doru Muntean, Software Development Engineer, Adobe | Florin Stancu, Software Development Engineer, Adobe Session Schedule Wednesday, September 3, 2025  | 8 am

Hi everyone,I'm trying to download a large asset (around 40GB) from Adobe Experience Cloud. However, after downloading approximately 1GB, the process fails with a "connection lost" error — even though my internet connection remains stable and uninterrupted. I’ve tested this on both Safari and Chrome, and the issue persists in both browsers.I also tried using download managers (such as IDM and Free Download Manager), but they either fail to capture the link properly or still encounter the same interruption.Is there a recommended method for downloading large files from Adobe Experience Cloud?Would using a desktop application like Adobe Bridge help in this situation?Alternatively, is it possible to split the asset into smaller parts for easier download?I'd really appreciate any insights or suggestions from those who’ve experienced a similar issue.Thanks in advance!

Please refer this guardrail. https://experienceleague.adobe.com/en/docs/experience-platform/profile/guardrailsThese are system guardrail, which clearly tells that data larger than this size would be dropped from profile store but present in the dataLake.But all your formula is based on dataLake.Guardrail Limit Limit Type DescriptionMaximum ExperienceEvent size 10KB System-enforced guardrail The maximum size of an event is 10KB. Ingestion will continue, however any events larger than 10KB will be dropped.Maximum profile record size 100KB System-enforced guardrail The maximum size of a profile record is 100KB. Ingestion will continue, however profile records larger than 100KB will be dropped.Maximum profile fragment size 50MB System-enforced guardrail The maximum size of a single profile fragment is 50MB. Segmentation, exports, and lookups may fail for any profile fragment that is larger than 50MB.Can you please provide a formula to get this data ?Profile Attribute Size Profile Count>

Hi All,I wanted to check if the following actions can be performed for a large volume of assets in AEM DAM, and what possible methods or tools (APIs, GenAI, scripts, etc.) we can use to achieve them:Bulk Rename Assets – Is there a way to change file names in bulk, either through AEM APIs, scripts, or using GenAI-based logic (e.g., metadata-driven naming)?Reorganize Folder Structure – Can we move assets across folders or restructure the DAM in bulk through automation?Identify Duplicate Assets – Is there a reliable way to detect and report duplicate assets (based on content, metadata, checksum, etc.)?Appreciate your inputs on what's feasible within AEM's native capabilities or if any custom approach is recommended. Best regards,

Do we have any practice questions or any material that we can use to prepare for the certification.

Hello, We have the Qualtrics survey for our support website and we wanted to integrate the survey with AA. We have followed all the steps from the below link:https://www.qualtrics.com/support/integrations/adobe-analytics-integration/We now, are successfully receiving survey responses along with response IDs that are getting captured in a specified variable that we defined. However, we are not able to get the context data/dimension mapping done. For ex: we cannot break the survey by country. language, page, product, etc. Qualtrics Engineering team confirmed that everything appeared to be correctly configured on their end. They advised that the next step would be to contact Adobe Support for further context Please help to understand if we need processing rules that need to be implemented, if yes, how to do that? Also, if there are some other troubleshooting step that we can explore?

Is there a function available in AEP  Calculated Fields  section, to add number of days to a given date ?Currently found a manual workaround to fetch the date parts and convert a date into epoch timestamp and then add days to it. this process is complex and  lengthy. IS there a  function which I can leverage in calculated fields section  in AEP ?

Hello folksI am trying to create a Business Event for new product drop. I created a schema that is Time Series, Not Enabled for Profile, has a primary key.I waited 15 mins. The schema is not showing up in the dropdown when I pick Business. What am I doing wrong?Gunjan

When searching in AEM Guides (on-prem, v4.6, UUID) for a specific file name GUID, the result returns every instance that GUID is conref-ed to in addition to the master file we are searching for. Is there a way to separate the search results into a list of file names/titles using the search phrase AND then into a list of files where the search phrase appears within the content? For example, when searching within our repository for file name GUID-B2A00D10-2503-48FA-928C-8D84F08CBA0F, 400+ results appear because this was one of our master files that many other topics conref to. The existing filters do not allow for a separation of file name/GUID vs content within a file. Is that possibly a future feature? Can the filters be customized? (I saw an answer from 7/2/25 that mentioned filters may be customizable in version 5.1 or whatever the Q3 2025 release is going to be.)

Hello Fusioners ,  I have an existing Scenario within which I would like to add a module for API. However this API is accessible only within Singapore Region (i.e) Need a VPN to connect to this APIThe rest of the services are available in EU region. Can you suggest what is the best way to complete my Scenario, given the above conditions ? ThanksHarish

Issue:   We are needing to display all the documents in program and for the associated projects so there is a single source for our Program/Project Managers to view the appropriate information.      Is this possible to display all documents associated with a program/project? Scenario/Question 1: In the Documents link on the program, this appears to only display the Program level documents and nothing else.  Is there a way to turn on the ability to display downstream project/task documents here, similar to how task documents show on a project Documents area? Scenario/Question 2: Is there a way to display the dashboard with a report that filters the results? Created and applied a dashboard/report on a programAll projects/programs are showing up in this report instead of just the program specific projects and a notice that says the report can't be filtered by program.  (Image attached)We could create a prompt, but that would then requ

Hi all,I am trying to add a custom HTTP response header from the dispatcher level in an AEM as a Cloud Service (AEMaaCS) setup.I want this header to be included in responses served by Dispatcher for tracking/debugging purposes.What’s the best way to do this in AEMaaCS with Dispatcher configuration?I have tried editing the dispatcher.yaml but I’m not seeing the header added. Is there a specific file or directive I need to update? And are there any restrictions in AEMaaCS when adding custom headers?Thanks in advance!

Hi all!I'm customizing my project task-level view. I know that I can change the color of a parent or grandparent task's row by setting conditional formatting (task's Number of Children > 0). However, I'm looking to set parents and grandparents to different colors. The Number of Children variable tells you how many subtasks there are... not useful here. I need a variable that denotes the "level" of a task (ex. task=1, parent=2, grandparent=3, greatgrandparent=4). I'm fairly comfortable with text mode and API basics but just can't figure this one out 😞Extra credit portion: Ideally I'd like to flip parent+ task rows into white text on dark backgrounds, but rich text fields don't change color. Is there a way to override that?Thanks in advance!!

Hi there, My understanding is that any newly created segments will need to wait for the next segment evaluation time in order to be used for activation/AJO. Is there a minimal time that the segment need to be created prior to the evaluation time in order to be used? For example, the new segment need to be created at least 3-4 hours before global segment evaluation time to be used. Second, there are always urgent/last minute requests from marketing teams to create and target a segment asap, say in the next few hours. If the segment wasn't planned and wasn't created, how do we handle those situations? Regardless if the segment is batch/streaming/edge, sounds like to me it still needs to wait for the segment evaluation time (typically tomorrow), which is extremely inconvenient at critical times. Is there an emergency process we can follow (e.g call this and that api) and the new segment can be used in the new few hours. Thanks.

Hi Community, I'm wondering if there's a tag somewhere on users that capture not only their last login date and their total login count, but also which days they logged in on. I'm trying to build a month-to-month report showing when our users are more active. Does anyone know? Thanks!

Does anyone knowsReuqesthttps://mc.adobe.io/{{tenant}}/target/activities/ab/203612Response{    "httpStatus": 409,    "requestId": "ZqpdThvILlf2MbgAdkqG2amLOYkWPTmr",    "requestTime": "2018-03-04T18:36:46.403Z",    "errors": [        {            "errorCode": "VersionConflict.Resource",            "message": "cannot access activity with options in this version of API"        }    ]}

Hello! We recently set up the ZoomInfo integration with Marketo and are creating nurtures and pushing ZoomInfo lists into those campaigns. We try to limit the size of the lists so that we're not sending a large volume of emails. Sometimes, however, a member on our marketing team will create a larger list in Zoominfo and they want to break the list up so we're not sending it all at once. So we do this manually and bypass the integration and download the list, break it into multiples lists, and these static lists into the campaign over the course of a month or so. The question has come up - is there a better way to handle these larger lists? Is there a way to basically throttle the list so that it doesn't all go out at once, but we can pull parts of it on a weekly basis? Any insight from anyone that's run ZI campaigns in campaigns via Marketo is appreciated! Thanks,Dan

How do I set 2 default policies for an Experience Fragments in AEM? Currently when I have to create a new XF, I need to navigate to General --> Templates every time and define the page policy with the correct policy for the client libs. <jcr:content cq:lastModified="{Date}2025-07-16T11:13:40.354-04:00" cq:lastModifiedBy="admin" cq:policy="wcm/foundation/components/page/policy" jcr:primaryType="nt:unstructured" sling:resourceType="wcm/core/components/policies/mappings"> <root cq:policy="jhi-experience-fragments/foundation/components/responsivegrid/policy_84186787001333" jcr:primaryType="nt:unstructured" sling:resourceType="wcm/core/components/policies/mapping"/> <anotherRoot cq:policy="jhi-experience-fragments/foundation/components/xfpage/policy_1752691690759" jcr:primaryType="nt:unstructured" sling:resourceType="wcm/core/components/policie

In collaboration with Andy Hess @andyhess and Neha Dhiman @nehadhiman of Professional Services, today's session, Proactive Exception Handling in Adobe Workfront Fusion: A Comprehensive Framework, delved into a robust exception handling framework tailored for Workfront Fusion. This advanced framework augments the default error handling capabilities by offering comprehensive and customized error logs, facilitating proactive monitoring and expedited issue resolution.  If you missed the live session, download a copy of the slide deck and watch the on-demand recording below to gain insights into the challenges of the current error handling mechanisms, the innovative solution proposed, and the detailed implementation process. Workshop recording Slide Deck PDFIf you have additional tips to share or have questions for Andy or Neha, please reply to this post. We'll look to add additional Fusion related workshops in the future based on how well this one was received

Hello Workfront Community,I have exciting news to share! Workfront has joined the Adobe User Group program. Workfront User Groups (WUGs) are customer-led groups intended to help individuals succeed with using Workfront. WUGs aim to bring together regional Workfront users virtually and/or in person to create open and inclusive communities to:Network with peersCollectively problem-solveShare tips and best practicesProvide ongoing education for skill improvementOur first two chapters have just launched – WUG-Southern California and WUG-New York City. WUG-SoCal is having their kickoff event (virtual) on March 5th. If you reside in that area, sign up to attend! WUG-NYC will be scheduling their kick-off event soon. Visit the WUG site and join a chapter. Don’t see a chapter near you? Check back often as new chapters and events are always being added. https://workfront-augs.adobe.com Thank you @beckybarus @colbyti @joanneduckman @Julie Krauss!

Hi All,I'm calling for Black Belt Fusion experts, hoping for help with resolving this mystery. I have a custom form (with loads of fields) on the Issue object in WF. I have a Fusion Scenario that I need to run when one of these fields (FIELD2) is updated on an existing issue, or a new issue is created with this field populated.The filters defined for the webhook look like this:Record type: Issue State: New state Filters: DE:FIELD1 EQUAL Yes AND DE:FIELD2 Changed AND connection updates included Record Origin: New and Updated Records When I CREATE a new issue that matches the filters, 2 events are fired: one "CREATE" and one "UPDATE" event. So my scenario runs twice and I can't figure out why.The Fusion scenario does not update FIELD2, so the 2nd event is not triggered by Fusion itself. I checked the data in the output bundle of the "Watch event" Fusion module in both runs and found the following:- The "newState" data is exactly the same in the CREATE event and in th

Whenever we have an error, we call a webhook to store the error in Workfront, so we can track the errors. However, if we use the retry error handler, we get duplicate errors. We would like to identify these duplicates and ignore them. The execution ID increments, so we can't use that value to see if an error is a duplicate. We don't know of any other ID variable to tie these executions together. We need some way to know if an execution is a RETRY of a previous execution. Any ideas welcome!