Product Communities

Use this thread to ask any questions related to the Intermediate reporting playlist in Experience League. Experts are monitoring this thread to ensure your questions are answered.

Hello - I'm wondering if anyone has done this. We have a report where we're pulling the average turnaround time for issues but we want to exclude some outliers that are skewing the numbers (requests that took much longer than they should have and we want to remove from the report). We built a custom field and used this calculation to allow us to ignore those that have higher than 20 days turn-around time:   IF(WEEKDAYDIFF({entryDate},{actualCompletionDate})>20,"FALSE",WEEKDAYDIFF({entryDate},{actualCompletionDate}))   Then we filtered on that field in the report. This works but we're being asked if we can just exclude by a percentage instead such as 5%.    Is there a way to do an average and then exclude a certain percentage, Perhaps build off standard deviations or criteria? Any thoughts would be welcomed. Thanks!  

Hi guys!  I'm putting together a PPT presentation on Workfront Agile (Scrum).  One of our groups works with an agency and the agency is trying to convince them to use another tool rather than our current tool (Workfront).  I need a slide or bullet points calling out why Workfront Agile is better.  Anyone have anything? Thanks in advance.  

Do you have several tasks within a project that you need to have organized in a specific or sequential order? Did you know that adding a predecessor to a task can help in projecting the project timeline and estimate when users need to be available to work on the assigned tasks?  A predecessor is the task another task (called a successor or dependent task) depends on. When a predecessor relationship is added to a task in Workfront, as long as the task constraint of the dependent task is set to As Soon As Possible, the project timeline automatically recalculates, so you can quickly move forward in planning the project.  You can automatically create predecessor relationships on several, selected tasks in Workfront—rather than manually creating one on each task—using the chaining tasks feature. Example #1: The Product team is developing a new line of caffeinated tea for the holiday season. The following tasks have been added to the project tim

  Hi folks,   We've just released a new version of our Enterprise Stopwatch solution that now (optionally) will show (and search) each Task's parent Tasks, for context. In doing so, we are aware (thanks to user feedback) that for some patterns of work, it is common practice to configure Tasks in repeating phases, as follows and as per the screenshot below:   Out of curiosity, I'm interested to learn how common this practice is, so would appreciate your insight: is each Task name In your Projects unique, why, and does it cause any drawbacks?   Regards, Doug   Session 1     Plan     Do     Review Session 2     Plan     Do     Review Session 3     Plan     Do     Review     cc: note to self @doug_den_hoed__atappstore 

This has confused me for a while.  In my latest example, I have a task with an As Soon As Possible constraint.  That gives it a start date of April 25, 2023.  I input a duration of 6 months.  The way I count, that means it should finish on October 25, 2023, but Workfront calculated October 9, 2023.   Any ideas what's going on?  The only thing I can come up with is Workfront is calculating 6 x (4 weeks) instead of 6 months by calendar date.        

Hi Everyone, I am interested in talking to people in marketing organizations about the key players in your organization and the way you hand work from one person to another during a campaign. While I am technically the Workfront researcher at Adobe, you do not need to use Workfront to be included. In fact, I really need to find marketers who DO NOT use Workfront but do use other DX products. If you're interested in speaking with me, please sign up using this link: https://calendly.com/wf-product-and-design-research/marketing-work-orchestrationPlease note that we may need to schedule a follow-up session depending on how much we get through in your first sign-up. Additionally, if you know of any other team members within your marketing organization who you think would be great for me to speak with, please let me know and/or feel free to add them to your sign-up! Thanks, Elissa 

Ever had an urgent request pop up regarding some obscure email fired out from your instance? Things are going wrong and you need to fix it! Quickly!   We all have. We have all also had the anxiety of trying to track down this offending email with little to go on (especially if it's using a subject line that gets lots of action!).   Some of us can solve this problem by placing a cleverly hidden program ID token in our emails' footers. However, some of us cannot place this token in any visible area due to brand guidelines (it's a thing, I promise). So, what do you do then?   The easy answer is to keep doing what you're doing in stealth mode by using a program ID token as a homing beacon!   Instead of trying to make your program ID tokens invisible in the displayed output of your email messages, you can completely hide it within the email template coding so that it does not display at all.   How do we do this? Update your email templates with an html comment

I recently opened a ticket with Adobe support re: HA and disaster recovery options for AEM 6.5. Unfortunately, the engineer I spoke with didn't have much experience with it and referred me to some documentation, and said support could not assist with the configuration. I found this odd, especially given the official documentation. I imagine it's likely others could have questions about it too. Looking over the doc, I'm almost certain I will have questions. This doc: https://experienceleague.adobe.com/docs/experience-manager-64/deploying/deploying/tarmk-cold-standby.html?lang=en seems like it makes the most sense for our on-premises AEM 6.5 TarMK (file data store) based instance. The instructions are somewhat complex/involved (I'm a little confused by the crx-quickstart/install config files for the standby instance instructions). I recall earlier AEM 5.x clustering was not recommended and maybe did not work properly? Does anyone know if the above cold standby config is supported / recom

I am repeatedly running into the following problem with edit rights on Adobe Analytics projects and segments: For projects there is an advanced sharing feature, that distinguishes between edit, duplicate and view-rights. For segments there is a basic sharing feature only, that is similar to the duplicate mechanism of project-rights-management. This leads to the following reoccurring issue: I share one of my projects with a colleague and grant him edit rights. My colleague needs to be able to edit the project in all its tables, table filters, segments etc. However, the project contains some segments created by myself. As segment based edit rights do not exist, my colleague always has to reach out to me in order to adjust the segments. Or to be more precise, all colleagues will have to reach out to me (system administrator) if they share dashboards with colleagues and run into the same issue. After contacting Adobe Customer Care, they suggested granting system administrator rights to

I've attempted to share an item in someone's inbox with another user.  It shows the "Shared with other user(s)" icon next to the item but when I click the share button again it doesn't show who it was shared with and the person I shared it with does not see the item in the their inbox.  I also tried impersonating the person the task is currently assigned to but cannot seem to share it as the dropdown to select a person does not ever populate.   so two things: why does the sharing not seem to take? why can't users other than admins get results in the user dropdown to share tasks or inboxes?

Anyone know a workaround to have an approver on multiple stages?

Start Hallowe'en early by joining the NOAM East User Group: @jeff_bloomer, @andylunsford1 and myself; with a very special guest: Jennifer Werkmeister from Adobe for a session on using the Adobe Analytics Dashboards App.   The session will cover PDF "horror stories" and tips and tricks how to use Dashboard Apps to get your reports out quickly.   We look forward to seeing you on Oct 27th! The session will be recorded, so if you can't make it, don't despair, it will be posted to YouTube following the event.    https://analytics-augs.adobe.com/events/details/adobe-noam-east-virtual-presents-adobe-analytics-dashboards-app-not-so-scary/

Each month, the Adobe Workfront Customer Success team hosts FREE, interactive workshops on various topics for System Administrators. If you're looking to learn and connect with other System Admins, get a dose of inspiration, or practice some new Workfront skills, check out the list of topics below and sign up for one, or all events. Topics vary month-to-month, so be sure to look for the monthly announcement center message and register on the Events page on Adobe Experience League. November 2 – Ask the Experts: Workfront and Adobe Experience Platform  November 4 – Admin Chat: Marketing & Creative  November 7 – Customer Success Connections: Sharing Strategic Best Practices (Open Q&A)  November 9 – Workfront Wednesday: Community Chat  November 15 – Workshop: 10 Communication Tips to Keep You and Your Users on Track  November 16 – Webinar: System Admin Essentials – Successful End User Adoption  If you have any questions, send us an email at

I have a TypeScript under ui.frontend/src/main/webpack/author/site/components/content/accordion/ts/accordion.ts and I cannot figure out when will the TS in this specific location run? 

We are using AEM 6.5.10 and we are performing the below targeting in our pages. A/B form-based A/B visual composer XT form-based XT visual composer We have setup the above four levels of targets in Adobe Target for the AEM pages to be shown. We are seeing the targeted content in Google Chrome for all four way of targeting (working fine in chrome) but when it comes to Mozilla Firefox none of the targeting is working as expected (all four ways of targeting not working) as a result we could see only the default content on the targeted pages all the time.Is there any issue in Mozilla Firefox version 105.0.1 from where we are facing this kind of problem. It will be helpful if someone could help with the setting change in Firefox (or) any official page which has mentioned the above issue so that we can highlight to our client.   Thanks in advance !

Hi All,I have an AEM instance deployed on WebSphere Stack. Everything works as expected as per AEM side, but in WAS console, I see the status of all 4 EARs as down.   I have verified in the logs while startup of the JVMs, all 4 EARs starts successfully.Complete Application Stack details :-AEM On-Premise 6.5-AEMForms-6.5.0-0040 -WebSphere Base 9.0.5.11 -Linux RedHat_79Application servers are :-  AEM is installed on cluster1 JVM, while the admin is for WebSphere by default. Note :- This is a stand Alone setup, not Clustered one.If I try starting up any application or stopping it from the WAS console, it throws error like following :I am not aware of any console running on cluster1. This makes any action from WAS console as useless, like creating a heapdump/ uninstalling any application/monitoring logs.Is there any config missing from WAS or during deployment of these EARs from Configuration manager there is a trick involved?Any insight is appreciated.Thanks,Rajat

Hi Everyone, Exciting news! We have a new UX team at Workfront dedicated to improving the connection of the platform to itself, and I'm helping with the team's first initiative. We are interested in talking to people in marketing organizations about the way you hand work from one person to another during a campaign. Please note that to participate in this study, you do not need to use Workfront! We are interested in speaking to both non-Workfront and Workfront customers about how you coordinate your work across DX products.  If you're interested in speaking to me and the new UX Platform Architect, Dan, please sign up using this link: https://calendly.com/wf-product-and-design-research/marketing-work-orchestrationPlease note that we may need to schedule a follow-up session depending on how much we get through in your first sign-up. Additionally, if you know of any other team members within your marketing organization who you think would be great f

*Reposting for visibility! Still looking for customers to sign up. Hi Everyone, Exciting news! We have a new UX team at Workfront dedicated to improving the connection of the platform to itself, and I'm helping with the team's first initiative. We are interested in talking to people in marketing organizations about the way you hand work from one person to another during a campaign. At Workfront we feel like we understand what our customers need once they're in each area of our product, but we do not feel as though we really understand how the handoffs happen. If you're interested in speaking to me and the new UX Platform Architect, Dan, please sign up using this link: https://calendly.com/wf-product-and-design-research/marketing-work-orchestrationPlease note that we may need to schedule a follow-up session depending on how much we get through in your first sign-up. Additionally, if you know of any other team members within your marketing organization who y

Session Servey: https://bit.ly/3Cjuczx  Session Presentation: Session 1 - Expose Content Fragment using GraphQLAPI to downstream Application Session  Session 2 -  AEM Headless content for fluid experiences using SPA Editor 2.0 Session 3 - Headless Adaptive Forms: The Future is Multi-channel Detail Agenda: 9:15 - Onwards Breakfast 9:45 - 10:00 AM - Experience League Community and Upcoming Events 10:00 - 10:45 AM - [Session 1] Expose Content Fragment using GraphQL API to downstream Application 10:45 - 11:00 AM - Break 11:00 - 11:45 AM - [Session 2] AEM Headless content for fluid experiences using SPA Editor 2.0 10:45 - 11:00 AM - Break 12:00 - 12:45 PM - [Session 3] Headless Adaptive Forms: The Future is Multi-channel 12:45 - 1:15 PM - Networking  1:15 PM - Onwards - Networking & Lunch   Sessions & Speakers Details: [Session 1 | AEM Headless - Sites] Expose Content Fragment using GraphQL API to downstream Application This is a Te

When I come into work each day, I know exactly what is going to happen and what I should be working on because I put everything into Workfront. And by everything, I mean everything. My meetings, assignments, 1:1s, quarterly goals, the team’s birthdays and anniversaries, performance edge deadlines, as well as personal errands such as checking the salt levels in my water softener and when my car registration is due. As I said, everything.  It’s the beginning of March. Let me show you what my Workfront Home looks like: And that goes all the way to December. This is a partial list of what I have listed in Workfront for next week: As you can see, in addition to tasks I need to complete, all of my recurring team meetings and 1:1s are in Workfront. Why? Because it is my system of record.  Workfront is where I put my agendas. It’s where I put my meeting notes. And resulting tasks. It’s a way for me to report on how much time I’m spending on team meetings and 1:1s.

Join us for the next Adobe Target Community Q&A Coffee Break  taking place Wednesday, May 25th, 2022 @ 8am PT - 9am PT  ~ REGISTER HERE  ~ We'll be joined by @bkostak and Drew Burns aka @drewb6915421 of the Adobe Target Product team, who will both be signed in here to the Adobe Target Community to chat directly with you on this thread about your Adobe Target questions pertaining to their areas of expertise, and those specifically related to topics covered during their 4/28/22 Real Time Personalization Webinar:  Creating shared audiences with Adobe Target and Real-Time CDP Building first-party data strategies to solve data fragmentation challenges Deploying end-to-end workflows for millisecond personalization Delivering relevant messaging, content, and offers in real-time to drive engagement @kai_motoyama, Technical Support Engineer, will be on the thread to provide further guidance around the above topics wi

As a user of Adobe Target and potentially other additional Adobe Experience Cloud solutions, we would love to offer you the opportunity to *access* and *share your feedback* on Adobe Experience Platform's core workflows. Confirm your 45 minutes timeslot before November 22nd to receive access to the demo sandbox  ~ Your feedback will help Adobe's product team improve these workflows! After you've signed up, you will get a calendar invite with a link to the study  ~  Log in and start the study after your scheduled start time. Here is 5-minute video introduction to learn more about Adobe Experience Platform if want a little background before participating in the study. If you have any questions, please feel free to post them in the thread below 😊

Has anyone else noticed this new feature mentioned below?  It is really inconvenient and makes setting timelines a tedious task.  Takes me twice as long now to reset timelines since you have to click twice in the field now to get the calendar to open up to change the date.  This is not helping to streamline anything, it is making things more difficult and adding much more time to our Workfront roles.  I wish they would go back to the way it was.  😊   Date picker no longer automatically opens on input focus or click Navigation When a user navigates by keyboard, date pickers are no longer automatically opened upon the date input receiving keyboard focus. Instead, keyboard users should tab to the date picker icon and press Enter to open the date picker. When a user navigates by mouse, date pickers are no longer automatically opened upon the date input being clicked. Instead, mouse users should click the date picker icon to open the date picker. This c

Welcome back to the Marketo Success Series! In this series, we partner with Marketo Champions and Champion Alumni to fully explore how some of our most celebrated Marketo experts are using Marketo to drive success. In this edition, teamed up with Marketo Champion @chelsea_kiko, who is the Marketing Operations Manager at McGraw Hill for the Pre K-12 business. Chelsea has agency and corporate experience, working with different industries and multiple clients to serve their Marketing Operations needs. Chelsea is a 4x Marketo Champion, MCSA, Adobe Experience Maker Winner, Fearless50 member and the co-leader of the Cleveland MUG User Group. Chelsea enjoys solving problems with strategic processes, data integrity/management and discovering innovative approaches to making businesses operate more efficiently.   Read her blog below as she discusses what a Segmentation is, when to use it, how to add Dynamic Content, and much more!     What Is Segmentation?   Segmentation categoriz