Product Communities

I want to show 2 different offers(experiences) to 2 different audiences.  I have created the activity as Experience Targeting. My website is a SPA, but I have used different pages(the URL is not refresh when I move to next page).  The lightbox open when the user go to the PDP pages. The pop-up open again and again in single session. Example: product1, product2, product3,.... User come to product1 page the popup showing but the user close the popup again go to product3 the popup showing again.  But I want to control this, Once the user close the popup, it should not open in the same session. How can we achieve this?

Hi , i am working on campaign orchstration to use a published fragment to add viewonline mirrorpage link into my email, however after publishing the campaign, the after click on viewonline from email, it does not show any personalizations , it shows as false values.  

 In some Adobe Experience Manager as a Cloud Service environments, marketing campaign parameters (e.g., utm_source, utm_medium, utm_content, elq_cid) can bypass CDN and dispatcher caching. Since these parameters do not affect page rendering, requests are unnecessarily forwarded to AEM publish instances, increasing load and potentially impacting stability during campaign traffic. RecommendationConfigure the CDN to remove marketing query parameters so cacheable requests remain served at the edge. Read the full article here:https://medium.com/@damleshruti/preventing-aem-as-a-cloud-service-outages-caused-by-marketing-query-parameters-af80586ca631

Hi all,I have a summary panel in report consisting of 9 different summary number visualizations. Every card has its own description and numeric values. I have aligned all number values with consistent font sizes while designing the report. The alignment appears correct on my system after saving and downloading the report.However, when the same report is downloaded and viewed on other systems, the number sizes appear different, causing misalignment in the summary panel. As a result, the report looks inconsistent for different users.Could you please advise on why this happens and how can we ensure consistent number sizing and alignment across all systems? Thanks in advance.

Hi, I’m configuring a Custom SMS provider in AJO and I need to authenticate using Basic Authentication (username + password → Authorization: Basic base64(user:password)).However, in the available authentication options I only see API Key, OAuth, JWT, and MAC.Is Basic Authentication supported for Custom SMS providers, or is it not available in this configuration?Thanks!

A product capability suggestion - In my case, I created a metrics of revenue with tax, which added 2 existing metrics of revenue and tax.  I then would like to create a segment of visits that meet a threshold of the calculated metrics.  Currently, Adobe Analytics cannot create segments using calculated metrics.   It will be useful if segments can use calculated metrics.

Hi everyone, I'm trying to build a semi-automated email builder using the REST API to populate our emails. We use the Email 2.0 editor and templates. Everything works great for text sections and variables, but I've hit some frustrating limitations with the Update Email Content endpoint for Image-type sections. Our template's original <img> tag:<img align="center" border="0" class="em_full_img" height="auto" src="imageurl" style="display: block; border: 0px; outline: none; width: 680px; max-width:100%; height:auto;" width="680"> What the API produces after updating the image:<img alt="banner.png" style="display: block; border: 0px; outline: none; width: 680px; max-width:100%; height:auto;" width="680" src="imageurl" height="150"> These are the issues I’m seeing:class attribute is stripped: The template has class="em_full_img" which is critical for our responsive/mobile CSS. After an API image update, this attribute is gone. I tried passing class=em_full_img as a form p

Hi Everyone,I am encountering an issue when creating a background images section using the new drag-and-drop Email Editor. If I use the Drag-and-Drop option, the background image is not visible in Outlook clients. However, if I create it using custom HTML, everything works fine, but I cannot change the background image externally; there is no variable or option in the window. I have to modify it directly within the custom HTML, which is quite difficult for a non-technical person.Do we have any workaround for this?

Hi CJA Experience League🖐.  Having looked through related topics, I don’t think this question has been asked before. I’m new to CJA so any recommendations or solutions would be greatly appreciated. In AJO (don’t worry this will be a CJA q eventually!) I have a journey which splits profiles using a DOW condition.If DOW = Friday send profiles abandon browse email 1 template including SEED addresses, if any other DOW send template excluding SEED addresses.(long story short this is so we don’t eat up all our seed allowance a month)  I want to be alerted when these email templates stop working (they typically send 1.5K per day, so fewer than 50 emails delivered a day would be an issue), and I have tried to use CJA alerts for this solution.I built the below alert, which looks at the Abandon Browse email 1 exc seeds template (again this sends every day other than Fri), and checks if it’s delivering <= 50 each of those days. However as you can see below (arrow), the alert does not seem to

Marketoアカウントに紐づくメールアドレスを変更したい

Hello!  I managed to create a report to count the number of R1-R7 parent tasks in a report. However, when I look at it more closely, the parent tasks are repeating! I created a filter where parent tasks contain R1 OR R2 OR R3, etc., and I also grouped them by the parent task name.  Is there a way to remove the repeats, because when I check the projects, they only appear once!Grouping: group.0.linkedname=parentgroup.0.namekey=view.relatedcolumngroup.0.namekeyargkey.0=parentgroup.0.namekeyargkey.1=namegroup.0.orientation=Hgroup.0.valueexpression=IF(CONTAINS("R1",{parent}.{name}),"R1",IF(Contains("R2",{parent}.{name}),"R2",IF(CONTAINS("R3",{parent}.{name}),"R3",IF(CONTAINS("R4",{parent}.{name}),"R4",IF(CONTAINS("R5",{parent}.{name}),"R5",IF(CONTAINS("R6",{parent}.{name}),"R6",IF(CONTAINS("R7",{parent}.{name}),"R7")))))))group.0.valuefield=parent:namegroup.0.valueformat=stringtextmode=true What am I doing wrong? Is there a way to fix this?

As shared in prior communications, Adobe Marketo Engage is rolling out an updated version of the Salesforce CRM integration through a phased rollout. To ensure a seamless upgrade, customers must meet Salesforce’s latest connected app OAuth 2.0 requirements in their Salesforce instance. OAuth 2.0 is a new Salesforce platform/security standard, and customers are responsible for updating their Salesforce Connected App configuration to remain compliant. This update is required to support the latest version of the Marketo Engage Salesforce CRM integration. Who this impactsAny customer with an active Marketo Engage Salesforce Native CRM integration in both Sandbox and Production.What you should do nowProactively flag this dependency and engage with your Salesforce Admin / IT team to review OAuth settings. Validate both Sandbox and Production environments so you are ready when your Marketo instance is included in the phased rollout of the new Salesforce CRM integration.Salesforce has publishe

In the new approvals, I get emailed about everything - every approved/changes/needs work, when it is final decision, etc.  I can see all that in my notifications in WF and it is burying important emails.I can’t seem to find a place to turn it off - any one happen to know?

🍀 [VIRTUAL] March 10 @ 6:30pm AEDT: "AEM vs EDS: Three Months On" with AEM - Australia New Zealand Chapter🍀 [VIRTUAL] March 17 @ 3pm CET: "High-Performance AEMaaCS: What Still Makes The Difference?" with AEM - Champion Office Hours🍀 [VIRTUAL] March 18 @ 4pm CEST: "AEMUG Benelux Kickoff – Let’s Shape This Together" with the AEM - Benelux region Chapter🍀 [HYBRID] March 19 @ 4:30pm ET: "All About AI & the Adobe Stack: Insights, Implications & What's Next" with the AEM - Southeast Chapter (📍Atlanta, GA or virtual)🍀 [IN-PERSON] March 20 @ 2pm IST: "The AI Revolution in AEM Development" with the AEM - India Chapter (📍Noida, Uttar Pradesh, India)🍀 [VIRTUAL] March 25 @ 1pm ET: "Accelerate Content Creation with Adobe Experience Manager, Firefly, and OpenAI" with the AEM - Women In Tech ChapterRegister here: https://aem-augs.adobe.com/

Lets assume I have 3 sites with different content structure each: SiteAServername sitea.example.com/content/sitea/Has statfileslevel 4 SiteBServername siteb.example.com/content/siteb/Has statfileslevel 3 SiteCServername sitec.example.com/content/sitec/Has statfileslevel 2 Lets also assume that all sites share some DAM assets and share design/layout assets (in /etc.clientlibs/*) so I want to use a common shared dispatcher cache folder for all sites. Now I have one *.vhost file per site, with the respective Servername. Reason being that I need different RewriteRules to map incoming requests to full content paths (that are externalized in markup based on /etc/hosts config, which differs due to different content structure).Now I have one additional flush.vhost file, which hasServerName "localhost"ServerAlias "\*.local" "127.0.0.1" "*.adobeaemcloud.net" "*.adobeaemcloud.com" "flush"this gets all the dispatcher flush requests as well as internal Adobe requests etc - it has no site-specific r

Hi, I need to find a way to show active projects per month (or ideally, every two weeks) for 2025 and start comparing it to this year. IE, how many projects were active in January 2025 vs January 2026. Not how many projects started or closed, but how many were still active. This seems like it should be an easy report to pull, but I have not been successful. This information is now required by our leadership, so the report is essential. Thanks in advance for any help and advice!

So, I have a scenario, We’ve more than 5000+ pdf and XDP to convert.we’re running on AEM on prem LTS.  Has anyone here done something similar? As this is going to be a lot of configurations, implementations and then migration. I need some guidance on how to achieve it. I am closely following documentation and seems like it should be easier process after the right configuration. Configure the Automated Forms Conversion service (AFCS) | Adobe Experience Manager I appreciate the help or any more documentation, if we have it. I have search on AEM forums but, didn’t find anything yet. 

On our site we have the following :each evar below expires on visitcategory Level 1 page → evar1 is set on that pagecategory Level 2 page → evar1 and evar 2 are set on that pagecategory Level 3 page → evar1, evar2 and evar3 are set on that pagecategory Level 4 page→ evar 1, evar2, evar3 and evar4 are set on that pagecategory Level 5, up to 6 follow the same structure as aboveI want to see page views for category Level 3 pages only as well conversion rate for visits who have seen category Level 3 but not any of the other pages. i have tried building a hit segment with a container (hit) that includes evar3 exists and is set and within that same hit container, I added an exclude hit container(excludes evar 4, 5 and 6) but the data returned shows that my segment does not work. While I would expect to see only Level 3 pageNames in that segment , I am seeing all kinds of pages.What is the solution?  

Is it possible to create edge & streming audience definitions using segment API? Its not confirmed in the documentation ..

Has anyone used Segment and Adobe together? We’re bringing in Segment and want to know how other organizations use the two in tandem.  Thanks. peter.wolly@consumer.org

Sometime this week, Adobe CJA added text to my summary number visualizations, referencing the Dimension involved.  Sometimes, this reference.  Mostly it’s not - AND it shrinks the actual number displayed.  This can be fixed but I now have to do that fix to hundreds of dashboards.  I also can’t figure out how to turn it off/hide.  Anyone else notice this? 

I have setup alert and i get email around 12:40 but my data is not settled by that time so usually alert I get are not useful. How I can fix this

i have an exit intent pop up built in adobe target VEC custom code that loads Marketo form(single field - email) i need to capture country from adobe target and pass it into hidden marketo field (country) without showing it to the user. but the country sometimes empty. what is the recommended prod safe way to pass Target geo attributes into Marketo hidden field?

Hi Team,We currently have a process where an email is marked ineligible from Marketo after 5 soft bounces or a Category 2 hard bounce. However, we’re planning to use ZeroBounce to re-validate those email addresses after a defined period (for example, after several months of being ineligible).ZeroBounce provides results such as valid, invalid, and catch-all. Our intention is to carefully reintroduce only the valid email addresses through a separate warm-up campaign, rather than adding them directly back into regular marketing sends. The idea is to first monitor engagement and mailbox health before including them in standard campaigns. For example, emails that previously soft bounced due to mailbox full may become deliverable again over time.We would like guidance on the following: What are the best practices for safely re-engaging previously bounced emails without negatively impacting our IP and domain reputation? Since we use the same sending domain for a specific brand so bringing bac