Product Communities

The Marketo Engage team is thrilled to announce our latest feature – Engagement Map.   The value of Engagement Map lies in the ability to build out reusable campaigns aided by intuitive visualization. It brings in a layer of simplicity in a sophisticated tool. Engagement Map is the visualization of the power that Marketo Engage has brought to our customers for years!     Here are some high value use cases that you can achieve with Engagement Map: Easily manage and validate interconnected campaigns with visualization Increase operational efficiency with enhanced error handling and troubleshooting Accelerate time to value by quickly onboarding new users Improve alignment across key stakeholders with intuitive visuals that provide insight into complex campaigns   Engagement Map helps marketers at all levels     How it works   Engagement Map will be available to all users with access to Smart Campaigns in their current Marketo Engage instances on Aug

After September 21, 2023, access to the Adobe Marketo Engage classic experience for all the following Design Studio assets along with the ability to toggle between classic and the modern “New Experience” will be deprecated from all Marketo Engage subscriptions as we focus on delivering our modern user experience to all our customers.   All the capabilities in Marketo Engage Design Studio from the classic experience shall be made available in the modern experience and there will be no loss of data associated with this transition.   We have already brought some of our most popular Marketo Sky innovations to our modern experience and ensured that all the capabilities in the classic experience are available in the modern experience. And the response to the modern experience has been positive till now.   As Marketo Engage gravitates towards redefining the way marketers conduct their daily activities with higher productivity, improved ease of use, and optimized workflows, we w

September 2023 update Check out what's new, improved, and fixed in the latest Adobe Journey Optimizer product release update: Release Notes   New capabilities Computed attributes: Computed attributes enables capability to easily summarize event data into profile attributes via an intuitive user interface for enhanced behavior-based segmentation, personalization, and activation. With this feature, you can create computed attributes in a self serve manner, manage them, and use them in segmentation, Real-time Customer Profile destinations or Journey Optimizer. Additionally, computed attributes simplifies segmentation and journey workflows to help you seamlessly deliver relevant experiences.  Consolidated Channel Reports: The Channel Report feature offers analysts and marketers a comprehensive overview of traffic and engagement metrics at the channel level. To access the Report menu, you must have the View Channel Reports permission. Dataset Ex

If you’re a system admin, product owner, champion, or manager of Workfront users, you’ve probably been asked to demonstrate the value Workfront is bringing to your business. We’ve identified five key areas that your business can realize value. Workfront provides the ability to: Centralize work in one solution Manage work processes Review and approve digital work Govern compliance workflows Deliver client-facing services We’ve created a dashboard that helps you identify value realized from the third bullet point and we call it Value Realization | Review and Approve. We’ve thought about all types of approvals in Workfront, including documents/proofs, projects, tasks, and issues. Review and approve features help you streamline the approval process by reviewing assets in one easy-to-use system and eliminate the cost of mistakes. This dashboard is now available to install from your blueprints. Learn how to install this dashboa

August 2023 release notes Check out what's new, improved, and fixed in the latest Adobe Journey Optimizer product release update: Release Notes   New capabilities Send In-app messages in your journeys: You can now send personalized In-app messages to your app users within a journey. Use Journey Optimizer to design notifications and customize the message layout, display, text, and buttons to create a seamless experience.  Validate your emails with seed lists: You can now create and manage seed lists in Journey Optimizer. A seed list consists of internal addresses which can be added to your actual audience and receive the exact same message as the targeted profiles at the delivery execution time. Use this capability to monitor the sent out communications and ensure that all display formats, URLs, images and links are correct. Improvements You can now leverage API call responses in custom actions and orchestrate your journey based on these responses. This featu

Details Adobe Experience Manager as a Cloud Service Release Overview Video 2023.8.0 The features in this release focus on Experience Manager Assets, Sites, Forms, and Cloud Service innovations and include the following: Prerelease Features:Assets: Dynamic Media Multi-Language Support Zip File Extraction Forms: ReCaptcha Core Components Fast Track Analytics Cloud Foundation: CDN and WAF Traffic Filtering Rules Generally Available Features:Assets: Quick Actions with Adobe Express Bulk Importer Metadata Form Enhancements Sites: Content Fragment Admin UI - Tagging New UIs for Content Fragment Editor Forms: ReCaptcha Core Components Fast Track Analytics Cloud Foundation: CDN Logs Release Overview Video Seed Q&A Please use this thread to ask the questions related to this release. See all the Previous Releases here and Current Release Notes here.

Details Adobe Experience Manager as a Cloud Service Release Overview Video 2023.7.0 The features in this release focus on Experience Manager Sites, Forms, and Cloud Foundation innovations and include the following: Sites: Headless Preview for Content Fragments [Prerelease] Content Fragment Admin UI - Tagging Multi-site Management Support for Content Fragments Web-optimized Image Delivery in GraphQL Queries Forms: Support of Repeatability of Adaptive Forms Components [Prerelease] Captcha Enterprise Support for Bot Protection  [Prerelease] Headless React Sample Components [Prerelease] Out of the Box Templates and Themes Cloud Foundation: Actions Center Content Transformer Release Overview Video Seed Q&A Please use this thread to ask the question related to this release. See all the Previous Releases here and Current Release Notes here.

July 2023 release notes Check out what's new, improved, and fixed in the latest Adobe Journey Optimizer product release update: Release Notes   Audience composition You can now create composition workflows to combine existing Adobe Experience Platform audiences into a visual canvas and leverage various activities (split, enrich...) to create new audiences. Newly created audiences are saved back into Adobe Experience Platform along with existing audiences and can be leveraged in Journey Optimizer campaigns to target customers.   Please find the details around the improvements included in this release here: Latest Release   Feel free to reach out in case you have any questions and/or feedback through the below comment section.

Hello Community!   I'm a UX designer with Workfront. I'd like some eyes on a flow that I am working on and would appreciate any/all feedback that you may have. The prototype should take about 10 minutes of your time: https://t.maze.co/135875982   This is a clickable prototype (no working code) so there may be some areas you click on that do nothing. Feel free to take note of these areas in the feedback section of this usability test (a test of the product, not of you).    If you have any questions after the test, please email me at edenwen@adobe.com in order to maintain the integrity of the test.    Thank you! Eden Wen

Hi Journey Optimizer community! Check out this blog post by Jason Hickey, @jason_hickey, our Principal Product Marketing Manager, Adobe, highlighting the five capabilities recently released in Adobe Journey Optimizer: Top 5 capabilities recently released in Adobe Journey Optimizer   Abstract: We recently highlighted five capabilities in Adobe Journey Optimizer that you might not be using — but should be. From real-time event signals to dynamic content and precision geofencing, we uncovered hidden gems and shared the secret recipe that makes Journey Optimizer the most powerful next-generation customer journey management and engagement application in the market. With Adobe Summit EMEA having highlighted a host of fantastic new product announcements and innovations, today we are shining the spotlight on the biggest and most recently released capabilities in Journey Optimizer you can use today.   You can find the complete post here:&nb

It happens to every system or group admin: one of your users is leaving the company, taking on a new role, or needs to switch groups. How do you find everything they own or are working on in Workfront so you can transfer ownership of their objects or reassign their work? Well, we’ve built a dashboard for this purpose! Released as a blueprint, this dashboard contains 13 reports to help you find, reassign, or otherwise manage the objects and assignments associated with a user departing your purview of Workfront. A few things to note:  The reports on the dashboard have been built to support the needs of a wide audience and it’s likely that you will need to change filters, views, and groupings on some reports to better meet your organization’s needs.  You may not need all the reports, so feel free to remove them.  All reports have tags in their descriptions for searchability: #offboarding Please note that for active project, task, and issue appr

Details Adobe Experience Manager as a Cloud Service Release Overview Video 2023.6.0 The features in this release focus on Experience Manager Assets innovations and include the following: New User Interface for DAM Search Enhancements 3D asset management Metadata management enhancements AEM Assets + Frame io Integration Release Overview Video Seed Q&A Please use this thread to ask the question related to this release. See all the Previous Releases here and Current Release Notes here.

  We are excited to announce some important updates released to Dynamic Chat this month that we think you’ll find useful.   Support boolean field types Now you can sync and capture boolean data type fields into Dynamic Chat from Marketo. In the map-to-response option, you can see the data types along with the field names. When you select a boolean field type, you will see responses Yes or No are auto-populated and the same will be shown to the visitor through the chatbot.     Submit button for info capture card Customer feedback we received - "When entering data in the chatbot as an end user, it’s not clear you need to press “enter” to submit". Makes sense right? So we added submit button to info capture card   Dialogue used by list As you might already know you can retarget or run operational campaigns based on visitor engagement with dialogues using the new set of Dynamic Chat triggers and filters in Adobe Marketo Engage. If you have

Hi Everyone, I'm Elissa, a Senior UX Researcher for Adobe Workfront! On behalf of Workfront Research, Design, and Product Management, I can confidently say we LOVE to engage with our customers at every stage of the product development lifecycle. In order to make sure we're not over-engaging with you and that we contact you for the right research opportunities, please be sure to sign up for Adobe's Customer Feedback Panel if you haven't already! Sign up here: Experience Cloud Customer Feedback Panel  

If you’re a system admin, product owner, champion, or manager of Workfront users, you’ve probably been asked to demonstrate the value Workfront is bringing to your business. We’ve identified five key areas that your business can realize value. Workfront provides the ability to: Centralize work in one solution Manage work processes Review and approve digital work Govern compliance workflows Deliver client-facing services We’ve created a dashboard that helps you identify value realized from the first and second bullet points and we call it the Value Realization | Core Value. These reports help you translate the benefits of centralizing work in one solution and managing work processes into measurable values that you can track over time to drive better outcomes. This dashboard is now available to install from your blueprints. Learn how to install this dashboard from blueprints A few things to note:  The reports on the dashboard ha

Details Adobe Experience Manager as a Cloud Service Release Overview Video 2023.4.0 These highlights include innovations from Assets, Forms, and Sites, as well as Cloud Foundation Updates. Prerelease features:Forms: Sign Integration and Compliance Support for Forms within Sites Editor Better Error Handling in Business Logic Sites: Content Fragment Publish to Preview Release features: Assets: New UI for Assets CS My Workspace Adaptive Streaming with Dynamic Media Screens:Fallback Content for Playback Sites: Fast Filtering in Content Fragment UI Console Dynamic Media Support in Teaser Core Component Cloud Foundation: Additional Publish Regions Content Transfer Tool (CTT) Updates Release Overview Video Seed Q&A Please use this thread to ask the question related to this release. See all the Previous Releases here and Current Release Notes here.

Good news for those familiar with our very popular Reporting Cookbook - we’re cooking up a new one!What’s a Workfront “Cookbook” you ask? It’s a collection of snackable, easily digestible, examples on different topics that you can take and test out in your own Workfront kitchen.This time we’re cooking up ideas for how Workfront System Admins communicate with their end users (think, how to share new features with users, or tips & tricks, or how to ask for feedback, etc.).There’s no “one size fits all” when it comes to communications. Some Admins communicate regularly, some only communicate when there are major changes. Some Admins communicate directly with end users, others communicate through Group Admins or SMEs. The Communications Cookbook will showcase real examples of how, when and why your peers are communicating with users. (We’ll sprinkle in some best practices along the way.)In order for this cookbook to become a family heirloom, we need YOUR examples by the end of May&nbsp

May 2023 Release Notes Check out what's new, improved, and fixed in the latest Adobe Journey Optimizer product release update: Release Notes New capabilities Content Experimentation in campaigns: Adobe Journey Optimizer now supports experiments in campaigns. Experiments are randomized trials, which in the context of online testing, means that you expose some randomly selected users to a given variation of a message, and another randomly selected set of users to some other variation or treatment. After exposure, you can then measure the outcome metrics you are interested in, such as opens of emails, subscriptions, or purchases. Create and use fragments in your email content: You can now author, use, and manage fragments to quickly assemble your emails and content templates. A fragment is a prebuilt reusable component that can be referenced in multiple emails across Journey Optimizer campaigns and journeys for an improved and accelerated design process. Use Tags in your c

Hello Everyone!One of our designers, Armine, is requesting customer feedback on the New Sharing Experience in Workfront. Please take this 5-minute usability survey on the new experience! As always, we value your feedback.If you have any questions, want to send additional feedback, or would like to opt-in to participate in future research about this, feel free to email tevosyan@adobe.com.Thanks, Elissa LauberSenior UX Researcher

  Hi AEM community Users, We highly value your expertise and feedback regarding quick content creation within the DAM. To further enhance your experience and streamline your content creation process, we're seeking your input through a quick 6-minute survey.By participating, you'll not only help us gather valuable insights, but you'll also play an instrumental role in shaping the future of content creation in the DAM.    Don't miss out on this - take the survey now at https://forms.office.com/r/kmCtz4gAcJ   Thank you in advance for your time and contribution!   -Kautuk

April 2023 release notes Check out what's new, and improved in the latest Adobe Journey Optimizer product release update: Release Notes New capabilities Web channel (General Availability): Adobe Journey Optimizer is expanding its cross-channel capabilities by adding support for web channel. You can now author, change, and preview web experiences as any other channel, through a smart and intuitive visual interface to personalize your end-users experience.  Mobile onboarding quick start workflow (beta): The new mobile onboarding quick start workflow is now available. Use this new product feature to rapidly configure the Mobile SDK to start collecting and validating mobile event data, and send mobile push notifications with Adobe Journey Optimizer.    Please find the details around the new capabilities and improvements included in this release here: Latest Release   Feel free to reach out in case you have any questions and/or feedback through the below

Check out the improvements, issues fixed, and other changes that are part of this release here: Release 23.1 - 2023 Spring/Summer Release Improvements The Push messaging service has been modernized to improve support.  The SMS messaging service has been improved to provide a better stability.  Adobe has made many accessibility fixes to improve the application’s overall ease of use. Here are a few examples of accessibility improvements: The keyboard accessibility of the interface has been optimized in many screens. The application has been enhanced for touchscreen users. The color of several items across the interface has been changed to improve visibility. Detailed information about this release is available in the Release Notes   If you have any questions related to this release, please feel free to post them in the below comment section.

Calling all Workfront Core Developer Subject Matter Experts!We have an upcoming exam workshop to refresh the Workfront Core Developer Expert certification exam with new questions in June. We are seeking SMEs to contribute to refreshing this workshop.In exchange for this participation, participants will renew their certification without taking a renewal exam (since they will be composing and reviewing the content of the exam) and will be acknowledged as an Adobe Credential Program SME contributor.If you are interested, please fill out this SME interest form. Applications open until April 26.Thank you!

Details Adobe Experience Manager as a Cloud Service Release Overview Video 2023.2.0, These highlights include innovations from Forms and Sites. Prerelease features:Forms: Headless Adaptive Forms Early Adopter Release Fast Track Analytics for Forms Core Components in Sites Editor Sites: Headless GraphQL SDK updates with pagination Headless Admin SDK Release features: Sites: Content Fragment Export to Target Web-optimized image delivery in GraphQL queries Release Overview Video Seed Q&A Please use this thread to ask questions related to this release. See all the Previous Releases here and Current Release Notes here.

Dear Community, We are excited to announce that we have enabled the Form Designer Beta in the Preview environment, which is set to replace the current Workfront forms in the near future. To try out the new form designer, simply click on the "Try form designer Beta" button on any new or existing form. If you need to switch back to the current forms, the option is also available. The new Form Designer offers a number of improvements, including: Optimized form layout Improved canvas where you can view the actual structure of the form without having to switch to Preview mode first. Ability to copy fields  Soon-to-be-supported resizing for Descriptive text fields Offloaded form builder by moving field tracking and form/field sharing controls out of the forms. Please note that Skip/Display logic configuration is temporarily unavailable in the form designer but will be added shortly. All existing logic configurations will continue to function normally. We would appreciate it if you cou