Campaign Standard

Hi, I have setup ClickSend as an external account using their guide:https://help.clicksend.com/article/l6hbrh9y82-send-sms-with-adobe-campaign I've sent them our IP addresses provided by Adobe Support to have them whitelisted.  However, when I try to send an SMS, nothing appears to happen. I've enabled verbose logging, however, when I look at a delivery log, I don't see anything in the log.  Are those logs stored somewhere else?  Any tips on what I should be looking at to debug this further? Thanks,Chris

I have a reoccurring delivery in ACS and the workflow runs fine, when I try to test previews I get the context.target data is undefined message. I checked the html line number from the error message, the html code is as below, <div class="acr-fragment acr-component nl-dce-if" data-component-id="html" data-nl-expr="context.targetData.GENERIC06 === 'Y'" data-nl-condition-type="single" contenteditable="true"><table width="600" cellspacing="0" cellpadding="0" border="0" align="center">  wondering what is missing in my workflow? Can someone please help. 

I have installed the Adobe Campaign client & have also integrated it with IIS. Also installed local campaing client console . I am facing issue with creating new connectionCreating an instance Getting this error:PostgreSQL: could not connect to server: Connection refused Is the server running on host "192.168.0.1" and accepting TCP/IP connections on port 5432?Here is the config-dev.xml file<?xml version='1.0'?><serverconf>  <shared>    <dataStore hosts="*" lang="en_US">      <dataSource name="default"/>    </dataStore>  </shared>  <mta autoStart="true" statServerAddress="">    <child>      <smtp>        <IPAffinity name="default,mid.default,dev.default,test.default">          <!--  For dev instances, if you need a default

Does anyone know how I can accomplish automating the staggering of email sends in ACS? I'm not seeing any documentation on this subject and our organization would like to implement this to reduce the load on our servers. Thank you! Best,Kristin

How to insert/fetch data from ACS using Rest API call through Javascript?

Hello,  I'm trying to use personalization in the Transactional Msg template. I've define my fields in the Event.  I then try to use the fields in the Transactional Msg, but they come back as 'undefined' in the Preview. When I try to use Postman and populate the fields in the ctx, the fields still return as 'undefined'    Also - I set my @orderDate field as String in my Event, but when I populate the field as '10/01/2020' I get the following error: Date '10/01/2020' Invalid character at position 5 ('1') If this is a String, what does it matter how I format it. This only seems to work if I format the field as '10-01-2020' 

Hi all,I'm quite new to ACC, so I hope I'm not doing a mistake here which it to obvious... We have a requirement to add a URL parameter to every link within an email delivery. The parameter is called "campaignId" and it's value should be set on each delivery and then appended to all links in the delivery (with the same value for all links).So what I tried was the following:Set the parameter value as variable "campaignId" in each campaignAdd the following typology rule:Rule type: controlPhase: After targetingExecution order: 50Code:var campaignId = delivery.variables._var[0].stringValue;if(campaignId !== 'undefined' && campaignId.length > 0){   var deliveryUrlsLength = delivery.content.html.urlConfig.url.length;   // Loop through all URLs   for (var i = 0; i < deliveryUrlsLength; i++){      var urlSource = delivery.content.html.urlConfig.url[i].source;      if(urlSource !== 'undefined' && urlSource.le

Hi all, I want to send an email to Litmus to perform a spam test but get the error: DLV-490006 Error while adding 1 message(s) out of 1 targetedAnyone knows what this means, I did not find a explanation in the error code page. Thanks,Lisa

Hi, I've read in a comment on this topic (profile-substitution-for-proofing) that profile substitutions in ACS should work in a recurring email when using 'no aggregation period'.We've tried that multiple times at de Volksbank, but it doesn't work for us. Do you know if this option is available for recurring emails and which steps we have to take?I'm a little confused, that's why I'm checking it with Adobe professional @sukrity_wadhwa  Kind regards,Björn Kummeling Settings MessageTopic

I have created a new test profile (Profiles & Audiences > Test Profiles) but I do not see this or any new test profile created under the 'Test Profiles' section to 'Change profile' and 'Preview' email in Email Designer.Following these steps: https://experienceleague.adobe.com/docs/campaign-standard/using/profiles-and-audiences/managing-profiles/managing-test-profiles.html?lang=en#profiles-and-audiencesIs there anything additional that needs to be done after creating a new test profile to have it available in Preview?

I'm having a very frustrating time where I am building emails in standard and then having issues sending proofs. I have links within the email that include personalisation (segment and campaign coding). When I send a first proof it works fine but if I make any changes whatsoever to the email (including adding more test profiles) it will no longer send any proofs and error out. The error says the segmentation step before does not exist. Adobe support said its a personalisation issue but that's all. I have no idea how to fix this. Please help.

Hi Community,I submitted a CCPA delete request via API and since 20 days it is still showing in processing state.the profile data deletion is completed but the campaign still shows processing.  I had submitted two jobs, once had a single email and other had three emails included in the payload, both were delete requests. why does it take so much time any idea?also when I looked at the technical workflows, I can see there are workflows for Get privacy requests from pipeline and Privacy delete requests and both are running fine . The delete workflow has a frequency of daily and 3:40 am CST.one thing that I noticed is in the delete workflow after the scheduler there is a JS used which only mentions about  loadLibrary("nms:gdpr.js"); I don't see anything about CCPA, is that something that is the reason for my request taking so long and may be stuck?  

Hi All, When i'm executing a delivery, i'm unable proceed without a segment code(Targeting activities like split, union and intersection has separate segment code). I come up with two solution for this. 1. I can make the segment code as mandatory field in the Out of Box form(OOB Form). But it might affect my existing campaign/deliveries that doesn't have segment code. 2. I can apply typology rule to exclude the recipient who doesn't have the segment code. Since Split, Union activities segment code are in stored in temporary table. any idea to fetch the data from temporary table? refer the 3rd image  (I would like to go with 2nd option). I have attached 3 images. my sample work flow. Split activity where we can find segment code. Temp table of split activity. Little help on this much appreciated. ThanksSoma

Hi,How should I configure my scheduler to make sure it's runing the last day of every month, whether it's 30/31 days or 28/29 in February.Will 31 as an N-th day do the job ?Thank you.

Hi, I'm trying to proof an email that exists in a workflow based on a real profile using the new profile substitution functionality. However, I keep seeing the message below preventing me from doing so. There is no prepare button and the workflow is started (albeit paused so that I don't actually send this email to people without first proofing it like I'm trying to do):Any advice would be much appreciated.

We are working on finishing our setup for Adobe Campaign Standard, but cannot figure out how to hide/remove all of the OOTB templates that come with the system by default since they are all locked. Without having edit access to these templates, we cannot change them, remove them, or hide them through an Org Unit and security. We were advised by our support team that we would need to write a workflow to force them in to an Org Unit and just make sure none of our users have access to that Org Unit. We set up an org unit of 'adobe_defaults' that we are trying to force them in to using a workflow, but no matter what we do, the workflow just errors out.  Has anyone had to do this? If so, what is the best method to get rid of the OOTB content templates from our Production instance? We have a Dev instance where we will keep all of them so we have a base to work from if we ever need templates like the ones Adobe has already built. To hopefully help, here's the workflow step

Hey Adobe Community!  So I am running into an array of issues when it comes to customizing the HTML and CSS in the Email Designer. When I plug in the code into the HTML editor, the preview looks great. Once I send over a test, not only is some formatting lost (like border radius on a button) but basic inline styling put directly into the editor doesn't accompany the delivery.  I have tried the following CSS properties: background-colorborder-colorborder-widthborder-radiuscolumns Am I missing a step? I have visited the documentation on this to no avail. Thanks! @bisswang - I added several screenshots in an "answer" below to help separate all of the content. Thanks for you help on this matter! EDIT TO QUESTION TO INCLUDE SCREENSHOTS:    This is a screenshot of the Email Designer Editor with all test assets configured. As you can see, besides the button copy residing within it's borders, all styling is displayed. &

Hi, I would want to extract opt-out data for deliveries past the 6 months data retention period (count and/or rate). Data for deliveries (indicators) are collected, but for some reason the opt-out/unsubscriptions are not in the indicators (kpis). If I look at dynamic reports from +6 months ago, the unsubscription data for deliveries are shown, so it must be stored somewhere. Where is this stored so I can enrich it in to the delivery data? Thanks! BR,Mikael

Is there a way to start multiple workflows at once, controlled by a single workflow?There is an option to stop a workflows from another workflow, but is there any such option to start a workflow from another one?

Hi Community, I am not able to figure out an issue with one of our re-occurring emails which is displaying incorrect price value within the content. example: it should be 7.99 and it shows as below,  The value is coming from Profile resource and the data type used for it is floating number.in the workflow the expression used is as below,  should I use a different data type?the values defined for the profiles are also having 7.99  

Hello Community.Could you tell me how we can use postEvent to call Signal from Javascript activity with parameter, plesae ?What is the syntax to call signal with several parameters ?  xtk.workflow.PostEvent('OTHER_WORKFLOW','SIGNAL','','?????WHAT IS THE SYNTAX?????', false);What is the syntax to use varaiables after postEvenet, in OTHER_WORKFLOW  ?vars.XXXX  or vraiables.XXXX or other ?Thank you for you support.BR.Alexandre

Hi, i have an existing and published transactional message which i need to save as a "normal" delivery template. Is that possible? i cannot find a way. When i click save as template in the email designer of the transactional messages content nothing happens. RegardsMalte

Hi Community,I have a question about failed message alert via DAD. If I have a delivery alerting dashboard enabled for failed messages and supposedly, if I have a delivery for a which the request confirmation  befor delivery was checked, and I forget to confirm, the message does No send due to this.Wil this be picked up by the dashboard I have and notify me?

Hi, I want to create a workflow that runs several times a day but only on the working days (monday to friday). I tried to fill scheduler with different options and see preview schedule but it looks it does take into account only the one option at the time and is not possibile to make any combine configuration.

Hello!I am working, for a customer, on a server side proxy in C# for the Campaign APIs and after fighting my way through the JWT authentication using the Microsoft jwt libraries I was ready to try out my first test following the examples here Campaign Standard: use APIs to optimize your cross-channel campaignsI have built out the call as noted in the documentation... and so I am calling https://mc.adobe.io/<instance>.adobe.com/campaign/profileAndServices/service  where <instance> is my instance name.   I have previously created the integration in Adobe IO console.When I make the call, though, all I get back is {"headers":{"X-Request-Id":"ngx.var.requestId"},"http_status":400,"message":"No match in backends for the given tenant id."}What am I missing?Thanks,ThomBelow is the code that makes the callpublic async Task<SubscriptionServiceList> GetAvailableSubsriptionServicesAsync() {            SubscriptionServiceList result = new SubscriptionServiceList();            ApiA