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dcy_96
Level 2
May 12, 2020
Resuelto

Profile substitution for proofing

  • May 12, 2020
  • 3 respuestas
  • 12419 visualizaciones

Hi, I'm trying to proof an email that exists in a workflow based on a real profile using the new profile substitution functionality.

 

However, I keep seeing the message below preventing me from doing so.

 

There is no prepare button and the workflow is started (albeit paused so that I don't actually send this email to people without first proofing it like I'm trying to do):

Any advice would be much appreciated.

Este tema ha sido cerrado para respuestas.
Mejor respuesta de SatheeskannaK

Hi @dcy_96,

 

You shouldn't pause the delivery and let the delivery preparation complete then only you will be able to choose the profile and provide substitution address.

 

Rerun the workflow after enabling the delivery and run through preparation it will shows profile substitution.

 

let me know if this helps.

 

Thanks!

SK

3 respuestas

SatheeskannaK
Community Advisor
SatheeskannaKCommunity AdvisorRespuesta
Community Advisor
May 12, 2020

Hi @dcy_96,

 

You shouldn't pause the delivery and let the delivery preparation complete then only you will be able to choose the profile and provide substitution address.

 

Rerun the workflow after enabling the delivery and run through preparation it will shows profile substitution.

 

let me know if this helps.

 

Thanks!

SK

Thanks, Sathees
    D
    dcy_96Autor
    Level 2
    May 15, 2020
    Hello, thanks for your reply. I have tried this and have not gotten it to work. If I load a list containing with additional data in the workflow to be passed through and want to test it, by letting the workflow run as you suggested it runs it as an actual send. This is really not ideal as I would like to preview this based on data coming from a file containing actual contacts. I do not have the option to prepare the delivery for send to test it as a proof using profile substitutions. Running the workflow will actually send the email out. This is why I paused it.
    B
    bjornkummeling
    Level 2
    May 19, 2020

    Hi, it's not (yet) possible to use profile substitutions using recurring emails.

    It's only available when using single email deliveries.

     

    https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/email-testing-how-to-add-targeted-profiles-from-an-existing/qaq-p/358759

    S
    senthilkumargsm
    Level 2
    August 14, 2020
    Profile substitution works for recurring event, if you choose aggregation period as "no aggregation"
    B
    bjornkummeling
    Level 2
    November 25, 2020

    Hi,

    I've read in a comment on this topic (profile-substitution-for-proofing) that profile substitutions in ACS should work in a recurring email when using 'no aggregation period'.

    It doesn't work for me.

     

    Do you know if this option is available for recurring emails and which steps we'll have to take?

    I'm getting a little confused and frustrated. Because we have to copy a recurring email to a single send, test it, edit the recurring email etc.

     

    @sukrity_wadhwa  can you or one of your colleagues help us as an Adobe professional?

     

    Kind regards,

    Björn Kummeling

     

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    Sukrity_Wadhwa
    Community Manager
    Sukrity_WadhwaCommunity Manager
    Community Manager
    November 25, 2020
    Hi @bjornkummeling, I would recommend that you post this as a separate question on the Community so that it gets more visibility and would be easier to get help from community users. In the meantime, I will escalate this internally to get you more help. Thanks!
    Sukrity Wadhwa
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