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malter68240968
malter68240968
Level 2
November 10, 2020
Solved

Save transactional message delivery template

  • November 10, 2020
  • 2 replies
  • 1252 views

Hi,

 

i have an existing and published transactional message which i need to save as a "normal" delivery template. Is that possible? i cannot find a way. When i click save as template in the email designer of the transactional messages content nothing happens.

 

Regards

Malte

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Best answer by Craig_Thonis

Hi Malte,

 

You will have to create a new template unfortunately.  There isn't a way to convert an existing published transactional template into a normal delivery.

 

Regards,

Craig

2 replies

Craig_Thonis
Adobe Employee
Craig_ThonisAdobe EmployeeAccepted solution
Adobe Employee
November 10, 2020

Hi Malte,

 

You will have to create a new template unfortunately.  There isn't a way to convert an existing published transactional template into a normal delivery.

 

Regards,

Craig

    bartt53947430
    bartt53947430
    Level 2
    November 19, 2020

    Maybe just copy-paste the html code?

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