How to extract opt-out data (count/rate) beyond tracking data retention period | Community
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Mikael-P
Level 2
November 2, 2020
Solved

How to extract opt-out data (count/rate) beyond tracking data retention period

  • November 2, 2020
  • 1 reply
  • 2195 views

Hi,

 

I would want to extract opt-out data for deliveries past the 6 months data retention period (count and/or rate). Data for deliveries (indicators) are collected, but for some reason the opt-out/unsubscriptions are not in the indicators (kpis). If I look at dynamic reports from +6 months ago, the unsubscription data for deliveries are shown, so it must be stored somewhere. Where is this stored so I can enrich it in to the delivery data?

 

Thanks!

 

BR,


Mikael

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Best answer by bisswang

The reporting data is not stored in the ACS database but in a separate reporting store.

Unfortunately this cannot be addressed in workflows.

 

If you need that frequently, best would be to enhance the delivery schema and aggregate data yourself before retention takes place

1 reply

B
Adobe Employee
bisswangAdobe EmployeeAccepted solution
Adobe Employee
November 2, 2020

The reporting data is not stored in the ACS database but in a separate reporting store.

Unfortunately this cannot be addressed in workflows.

 

If you need that frequently, best would be to enhance the delivery schema and aggregate data yourself before retention takes place

    M
    Mikael-PAuthor
    Level 2
    November 3, 2020
    Thanks a lot for a quick reply! As a follow-up, is the domain level reporting data (gmail.com, hotmail.com etc.) also stored in reporting only or is that possible to work on in the workflows? Thanks!
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