Campaign Classic v7 & Campaign v8

Hi Team,I am trying to implant the js and html files created for Chat bot within the web application.The chat bot is working fine when opened using browser.It includes the following files 1.index.html2.chat.css3.home.css4.chat.js - includes the function of buttons5.responces.js- includes the functionalities added to get  responses.Can you kindly guide me where and in which activity should I have to put the above codes in web application.

Hi All, as part of urgent requirement, I need to create 1 Monitoring workflow-Monitoring workflow to send daily delivery count in adobe campaign classic Can anyone please help me on thiswhat all activities I should use @parthas @ParthaSarathy   

Hello all, I need to create some can anyone please suggest some example on the samewhat kind of monitoring workflows, we use generally on all project

Hello community, Within a workflow, we need to extract a list of all workflows that have a query node that have a query node targeting a table called ‘CEP’ in an output so that I can use it downstream of the workflow. Do you have any idea how this can be done? Thanks

Testing AI Assistant in Campaign v8: what works, what doesn’t.. Here’s what I found so far:   For images, it’s ok, but I still prefer generating them with Firefly separately and then inserting them on the email. For copy, the results look encouraging, though I see opportunities to refine further.   I’d love to hear from the community:   Are the emails it generates truly optimized, or do you still need a design resource? How well does the copy align with brand standards, tone, and quality? For visuals, do you rely on brand assets, or is the AI good enough out of the box? What’s been your experience? Share your thoughts! 👇    And don't forget a lot depends on how you build your prompt.

Hello,We have detected that, in some active campaigns in Adobe Campaign, the “end date” is automatically changed to 5 days after the “start date,” despite different “end dates” being specified.We have two campaigns:First one is being configured with start date=01/01/2020 and end date=06/01/2029, and changed its end date to 06/01/2020 (5 days after the start date)The same thing happened in another campaign. In this case: start date = 07/11/2022, end date = 31/12/2025, the end date was changed to 12/11/2025 (again, 5 days after the “start date”).This behavior hinders the proper execution of campaigns, since, at the user's request, we have configured a “typology rule” that only allows campaigns to be executed if the execution date is between the “start date” and the “end date.”Thanks in advance!Mostrar menos

Migrating from Adobe Campaign v7 (or earlier) to v8, or even jumping to AJO, and sometimes feels like a raffle. You prepare everything… but you’re never 100% sure how smooth it will be.   From what I’ve seen, many customers forget some of the big advantages with v8:-It’s available as a Managed Cloud Service.-It runs on a hybrid architecture.-It introduces full federated data access, a game-changer for working with data at scale.   And yet, the hardest parts aren’t always technical: Data foundations → if your model isn’t clear and audiences aren’t stitched, migrations get messy. Organizational alignment → setup is easy; getting approvals from different teams and buy-in is not. Mindset shift → v8 and AJO bring new interfaces, new workflows, and the challenge of true adoption. Some solutions, that I've seen that work well: Define a clear roadmap. Prioritize countries or business units to phase rollouts and keep it going. Don't forget to test, test, test to avoid unexpected su

Hi,We want to send 2 different surveys to 2 identical groups.Each one should consist of 3 different age groups - each age group should be 1/3 of the total age groups.Also, each group should consist of 3 service cabins: economy (60% of the records), premium (20% of the total records) and business (20% of the total records).Is that something I can create in adobe campaign? do I need to use the split option and define the conditions of the sampling?

HI Community, I have a csv file that contains unique coupon codes, within a campaign I have to assign a unique code as per the customer.can anyone please let me know how can I achieve it using enrichment  

Hi Team,I’ve been trying to capture and export waterfall counts at different stages of my workflow in Adobe Campaign v8. For example:After the Query activity, the count is 100 records.After the Exclusion activity, it reduces to 75.After the Delivery activity, it becomes 50.I want to export these counts within the same workflow for tracking and reporting purposes.I attempted using the WorkflowTask and Workflow schemas, but unfortunately, it didn’t work as expected in v8. Could anyone guide me on how to achieve this logic effectively?  @parthasarathy  @jyoti_yadav @rch_ @sushanttrimukhed @parvesh_parmar @davidkangni @ccg1706 

We are encountering a persistent problem after our recent Adobe Campaign upgrade and would like to seek advice from anyone who has seen this before. Our current lency version [7.3.3- 9350] is working without any issue. when we try to upgrade new console version to7.4.2, the error occurred:  Error attached below: Console get IN-150012 error when to connect Adobe nlserver with URL What We Tried TodayUpgraded niserver to 7.4.2 build 9391 → both httpd and niserver started successfully, but the 400 Bad Request error persisted when connecting from the client console to nlserver.Reverted back to 7.3.3 build 9535 with IMS patch (7.3.3 IMS build) → the same 400 error continued when connecting from client console.Curl tests: From an internal server, hitting /xtk and /nl endpoints via DNS over HTTPS → all returned 200 OK. Note: We have no network level change from both level 7 and level 4 Notes on IMS Server-to-Server AuthenticationWe confirmed that server-to-server

                        Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, or transforming engagement through AI, we want to hear how you’re reimagining customer experiences with Adobe applications.   Explore the 2026 award categories Each company can apply in up to three of ten categories, with opportunities for individuals, teams, and companies: The Advocate – Demonstrates a customer-first approach to delivering personalized journeys with Adobe applications. The Ambassador – Shares Adobe product expertise and best practices to help peers and colleagues create exceptional experiences with Adobe applications. The Catalyst – Uses Adobe Real-Time CDP

Hello community, We working with push channels, including links as follows: We have included the following function in a push delivery in the ‘Application variables’ option for a key with an open value: <% if ( targetData.IDIOMA == “01” || targetData.IDIOMA == “1”) { %>openURL/https://xxxx<% } else if ( targetData.IDIOMA == “13” ) { %>openURL/https://xxxx<%} else {%>openURL/https://xxxx<%}%> We want to know who opens these links. How can we activate the tracking functionality for this case? We have not found anything for this case in the Adobe documentation. Thanks

Hi, I came across in a previous thread that when we declare an instance variable in a workflow and execute the workflow, those values get stored in the variables section of the workflow properties. But why is that and what purpose does it serve?

Hello community, We are experiencing the following issue: occasionally, when running workflows, we get the following error in some deliveries "ORA-210000 Oracle error: ORA-01555: snapshot too old: rollback segment number N with name "X" too small". These are isolated errors that do not happen always in the same workflows and always work when re-run. What could be causing this? Thanks 

I've an email campaign that needs to be sent to different audiences but with same content and different header images. The main datasource remains the same. Is there an easy way of doing this?

Hi,I would like to update several delivery templates in Adobe Campaign that are currently missing some required HTML code in the email body. Specifically, I want to insert the following code into the body section of each template:<p><%@ include view='logo'%></p> <p><a href="<%@ include view='MirrorPageUrl' %>">Web version</a></p> <p>Dummy</p>Is it technically possible to use JavaScript to programmatically populate the body (HTML content) of some delivery templates with this code? If so, could you provide guidance or best practices on how to achieve this? I can populate fields with mass update or JS but I want to write that code in the body of a delivery template without doing it manually (opening XML-code and pasting it).I want to write the code in the body as below:<source><![CDATA[<!DOCTYPE html><html><head></head><body><p><%@ include view='logo'%></p> <p><a h

Hi, We would like to add a default value for the 'script' container within the 'delivery' form as defined in 'Workflow (xtk)' input form, as shown below:  How can we get a string to populate in the delivery script automatically whenever the delivery activity is chosen? Thanks,Skyler

I have created a JSSP in adobe campaign classic v7. And I would like to restrict the access only to Adobe Campaign users (of the instance). It should be a similar behavior as the option in webapp -> Properties -> Access Control -> Enable access Control. I am sure that there has to be a code, similar to: <%@ page import="xtk:server/jsspcontext.js" %><%@ page import="/nl/core/shared/nl.js" %><%logonEscalation("webapp"); try {     var userInfo=xtk.session.getUserInfo();} catch (e) {     var returnURL="/<namespace>/<label>.jssp" ;     response.sendRedirect("/nl/jsp/logon.jsp?target=" + encodeURIComponent(returnURL))    return;}But is not workfing for me, as after request for the login, it redirect me to the same login, instead of the jssp. Can someone please guide me? 🙂 

Hi Team,I'm working on a web application where I need to display recipient details in a table.The table have columns for ID (Primary Key), First Name, and Last Name. and Above the table, there is an input field for the First Name. When a user enters a First Name and submit the button, the below table should dynamically populate with matching recipient records. for the column of (ID (Primary Key), First Name, and Last Name)I've created a QueryDef to fetch recipient details, and the data is stored in ctx.vars.recipientDetails.I want to filter this data based on the First Name input and display the records in the table.FYI: Table and first name search both in the same page and configured Query def(JS Activity) before this page activity.Can anyone help on the further enhancement.Please let me know incase of further details.

Hello community, We have limited the time frame for sending emails to between 21:00 and 8:00. To do this, in the deliveries section, under the scheduling option, in ‘Contact date calculation’, we have included the following formula that allows the sending to be postponed to the enabled hours Iif(Hour(GetDate())>=21,AddHours(ToDate(AddDays(GetDate(),1)),8),Iif(Hour(GetDate())<8,AddHours(ToDate(GetDate()),8),GetDate())) On the other hand, we use the waves feature to send emails in several batches, with the ‘send using multiple waves’ delivery option. The problem we have is that the time restriction is applied to the first wave but not to the following ones. How can we manage this so that all waves are sent within the enabled time range and if one of them falls within the range we do not want, that wave is postponed and the following ones are executed accordingly? Thanks

I have a webApp where it reads 3 data field values from an input form. On submit click it should compute a custom field value based on other inputs and save the record into a table. I'm able to read and capture the input using Page v5 compatibility node with html and js script. However I'm unable to save the captured record into table. I tried below function in the same Page v5 node and also tried in a script node after Page v5 node but no luck. If I hard code the values in script node then I'm able to see the record insertion otherwise I receive error : Error: SCR-160017 Function 'Write', argument 0: cannot convert argument to an XML document. Code used to save the record:function saveRecord(campaignLabel, deliveryLabel, mirrorPage){var currentDateTime = formatDate(getCurrentDate(), "%4Y-%2M-%2D %2H:%2N:%2S");var customSchema;if(campaignLabel.length > 0){customSchema =<customSchema xtkschema="xyz:customSchema" campaignLabel={campaignLabel} creationDate={currentDateTime

I need to customize the RTE options provided in the email delivery for Adobe Campaign classic. Is it possible to add more features to the RTE, other than what is default provided? How can we achieve that.

Hello,We are currently facing an issue with recurring freezes in Campaign Workflows.During our investigation, we enabled the verbose mode and noticed that this setting seemed to significantly reduce the freeze occurrences.Has anyone else encountered this issue? If so, how was it resolved?

Hi   We have two Lists , and both of them have the Targeting dimensions as nms:address and a Red shift Schema.   Note: The data in the Schema is different when compared to the Lists data.   We need to exclude these Lists data from the Transactional Messages.   Please let me know if any solution works for this.