AEM Email template in message center | Community
Skip to main content
November 13, 2025
Solved

AEM Email template in message center

  • November 13, 2025
  • 1 reply
  • 93 views

Is it possible to sync an AEM email template for a transactional message in Message Center? I don't see documentation one way or another. This would be for a real-time event triggered campaign.

Best answer by ParthaSarathy

Hi @gbowe ,

Yes, you can sync AEM template in transactional message by configuring the AEM account in transactional delivery template properties. The steps to configure and Synchronize / Desynchronize is same as how we configure AEM template in normal campaign delivery configuration.

For editing the HTML, If you Desynchronize and Synchronizing the delivery template, make sure to publish the transactional message delivery template.

1 reply

ParthaSarathy
Community Advisor
ParthaSarathyCommunity AdvisorAccepted solution
Community Advisor
November 14, 2025

Hi @gbowe ,

Yes, you can sync AEM template in transactional message by configuring the AEM account in transactional delivery template properties. The steps to configure and Synchronize / Desynchronize is same as how we configure AEM template in normal campaign delivery configuration.

For editing the HTML, If you Desynchronize and Synchronizing the delivery template, make sure to publish the transactional message delivery template.

~  ParthaSarathy S~  Click here to join ADOBE CAMPAIGN USER GROUP for Quarterly In-person | Hybrid | Virtual Meetups