Campaign Classic v7 & Campaign v8

For email campaigns within Adobe Marketing or events within Adobe Message Center are you always following the recommendation to exclude quarantined email addresses? While we understand the ISP health and deliverability stance from Adobe on sending emails to quarantined email addresses, we have recently identified a population of previously quarantined email addresses that we know are valid and are now reconsidering recommended approach to what we consider standard “servicing” and “marketing” email communication. Please note, this question is specifically targeting email addresses that are considered quarantined by adobe standards and not “denylist – spam complaints”.   In addition, have you considered periodically resetting quarantined email addresses back to valid?

Hi, How to find a particular distribution list to add members to it? Note: It's not the same as recipient list.

How do I add new fields to the detail view of recipients?Besides name, family name etc. I want to add existing fields to the shown fields. How do I do that? 

Hello, Currently, if a file transfer activity is set up with the "File download" action and "Delete the source files after transfer enabled", if no file is specified in the activity, it will download & then delete the entire content of the S3 bucket and all child folders. where is the fileTransfer activity configured in ACC?is there a documented modification to this behavior to limit deletion to only one object?Thanks,Skyler

Hi All, i have created 3 typologies with various typology rules on custom schemas , rules have js, filtering, pressure and various conditions and now i want to export these typology and typology rules to another instance , what is the best way to do so i dont miss anything,Do i need to create different packages for rules first then typology or we can do so in same package 

Hi, I have just installed Adobe Campaign Classic v7 Build 7.3.4 build 9364, along with Postgres version 14.17 and OpenJDK 11.0.26. I am attempting to launch the server for first time with the command nlserver start web in Powershell. I get the following output (my PC is in French, my apologies) PS C:\windows\system32> nlserver start web 11:19:15 > Serveur applicatif pour Adobe Campaign Classic (7.3.4 build 9364@8f3ef8e du 04/09/2023) 11:19:15 > Lancement de la tâche 'web@default' ('nlserver web -tracefile:web@default -instance:default -detach -tomcat -autorepair') dans un nouveau processus 11:19:15 > Serveur applicatif pour Adobe Campaign Classic (7.3.4 build 9364@8f3ef8e du 04/09/2023) 11:19:15 > Démarrage du serveur Web (pid=1628, tid=17304)... 11:19:15 > Arrêt du serveur Web (pid=1628, tid=17304)... The server starts and immediately stops. Any ideas as to how to resolve this? 

Hi, I'm trying to install a local instance for educational purposes,As following steps, i installed Oracle jdk, postgres and downloaded ACC v7 build 9346.While I was installing the ACC server, it keeps shouting this error as in the screenshot. "System error: access is deniedBAS-010002: parameter error" Is there any way that I can get help for this issue?Also, Does anybody know if I can install local instance for campaign v8?

Based on the documentation here, I understand sending audiences from AEP to AC will be more streamlined in Adobe Campaign v8: https://experienceleague.adobe.com/en/docs/experience-platform/destinations/catalog/email-marketing/adobe-campaign-managed-services#_blankA few questions:1. Will the data be stored as a List in AC? 2. Will we be able to export array data - note, the mechanism to export array objects already exists in current state AEP, but it is not very straightforward. Custom coding is required at the destination setup level. Will this change at all with v8? I am guessing not, since this will be an enhancement to AEP, rather than AC, but asking for confirmation.

Hello,I am trying to set a variable using targetData in Javascript.  My code looks like this but I keep getting "targetData not defined" error message.  I've confirmed my targetData and the alias is correct.  Any ideas?  I will need to use the vars.deliverylabel in a file name in a file export activity. // Get delivery labelvars.deliverylabel = targetData.@deliverylabel;  

how to remove unreconciled records after reconciling it with recipients in adobe campaign classic

Hello, I'm trying to pass dictionary key-value object to display personalized content in recurring delivery and I'm not sure how to do so. General idea is that first I'm querying my database and then I'm using javascript activity to:1. Get customerIds from targetSchema2. Do some calculations through third party API3. Save the results in key-value pairs, one value per one recipient, for example: var dictionary = { 'customerId021': 'value1', 'customerId525': 'value2', 'customerId333': 'value3' }; up to this point everything is fine and now I wanted to pass this object to vars event variable to use it in recurring delivery activity, so in my javascript I did the following:vars.contentDictionary = dictionary;and in my delivery I was planning to do something as follows:<%= vars.contentDictionary.consumerId %>so the content would display different value per each user based on his consumerId. Unfortunately this is not working as expected as after the line:vars.c

Hi All,We are facing an issue since long. Our IMS login is not working in ACC Client Console (8.6.3), In this version whenever we select an environment, it showing blank white screen with no further response. We tried all below suggestions, but issue persists. Could you please help for a permanent fix.Check for Edge WebView2: Ensure that Microsoft Edge WebView2 is installed. If not, download and install the latest version from the Microsoft Developer website .Clean Uninstall: Completely uninstall the Campaign client. Then, manually delete the following folders and registry keys:AppData\Roaming\Neolane\NL_5AppData\Local\NeolaneRegistry: HKEY_LOCAL_MACHINE\SOFTWARE\NeolaneRe-download the Installer: Make sure you're using setup-client-8.6.4.exe and that it matches the server’s build number. Re-download it from the server's URL or Software Distribution page to rule out a corrupted installer.Run as Administrator: Launch the Campaign Client Console by double-clicking

So, I need to:1.- Load a file.2.- Insert the new records and update the ones that are present in the schema byut maybe have one or more fields updated.3.- Delete all the records not presente in the file, but already inserted in the schema (those were inserted in previous executions of the workflow).Should it be done in the same workflow?

Hi Everyone, Can someone help me understand how logs are updated on the backend in Adobe Campaign? Specifically, I'd like to know whether its based on delivery ID, broadLog ID, message ID, recipient ID or delivery counter.I'm trying to update my delivery logs and tracking for custom channels like WhatsApp, RCS and would like to understand exactly how the process works behind the scenes. I've gone through the documentation but couldn't find a clear explanation of what's happening in the backend. Regards,Sujith kumar

Hi All , recently i created a custom target mapping on acc v8 lets say named as “ABC” out of which 3 schemas for delivery, exclusion, tracking where created but now i want to delete it as requirement changes , but while deleting its giving “delivery linked” error i too check that no delivery is linked as it is new instance , secondly tried renaming and tried to create new target mapping on same schema but not able to save it it giving error and finally not able to create any new target mapping on schema used un ABC while i can create target mapping with other schema , how to resolve it . 

Hi, What is the difference between the below terms: 1. Quarantined addresses vs Denylisted addresses vs Blacklisted addresses 2. Blacklisted profile vs Denylisted profile

Hi, if an user marks an email as spam or unsubscribes from an email, will the profile be denylisted for that particular channel but continue to receive communications for other channels? Do the terms blacklist and denylist mean the same thing here?

Hi, If an user has marked an email as spam and if the user is asked to "unspam" the email, then will the user be removed from the Quarantine list after that?

Hi Team,I am using Adobe campaign V8 Web UI for configuring Landing page/WebApp for Registration Form with some Input Fields, Radio button [Yes/No] etc.The problem is, while using Campaign V8 Web UI, the storage by default pointing out to Recipient Schema.Can you anyone help me on this how I can store some input values into custom Schemas in Web UI.Regards,Santosh.

Hi @parthasarathy Request you to explain below image of causes of exclusion in recurring delivery with an example. It will clear my doubts.Thank you 

Dear I am newbie of Adobe campaign, so it might be very beginner level questions.  I want to create new workflow to send alarm to certain operator group in case that workflow of that instance is stopped as failed status.   I want to add 'A' node to judge whether there's failed count from previous node. In case, count is over 0 , then go to '1'              count is 0 , then go to '2' What activity should I add in 'A' with what setting in  it ?? RegardsSJ 

Please help me with the integration of AEM as a Cloud Service with Campaign V8. Not able to find any relevant documentation for setting up the intgerations. The details integration steps found on web are for AEM 6.5. Please do not share the document links to authoring Delivery templates and syncing with Campaign

Hello, does anybody know with with setting or table field the default order of the Workflows in the Campaign box is defined? 

Hi, For an Incremental Query with the 'History in days' value set to 0, how long is history kept? Thanks,Skyler

Hi Community! I am working on a use-case that allows external system to integrate to our Campaign instance in order to create push deliveries and schedule + execute them. Here I have a requirement where I need to be able to set a single application variable "path". However, I have been unable to succeed with that. I mostly get a silent error/exception - So the system does not output any errors. The only thing I can confirm is, that it is related to attempting to set this specific field in my code. If I remove it, everything works again (but without the application variable) Code snippet that is not working:  var deliveryDoc = nms.delivery.CreateFromModel(templateName, targetDef); var delivery = nms.delivery.create(deliveryDoc); delivery.label = label; delivery.content.iosTitle.source = payload.title; delivery.content.iosMessage.source = payload.body; delivery.scheduling.delayed = schedule.delayed; delivery.scheduling.contactDate = schedule.date; delivery.