Causes of exclusion in acc

Forum|Forum|8 months ago
May 18, 2025
1 reply
506 views

Request you to explain below image of causes of exclusion in recurring delivery with an example. It will clear my doubts.

Thank you

Best answer by ParthaSarathy

Hi @kd1-1 ,

1) Address not specified: let's say if you're running email delivery, and if email address is empty for a recipient - then this record will get rejected here

2) Denylisted address - blacklist / already opted out recipient will filter out here

3) Address in quarantine - if some recipient got quarantine in previous deliveries, those record will reject here

4) Double - duplicate records

5) exclude domain and exclude address are specified in OOTB typology rule

ParthaSarathy

Accepted solution

Community Advisor

Hi @kd1-1 ,

1) Address not specified: let's say if you're running email delivery, and if email address is empty for a recipient - then this record will get rejected here

2) Denylisted address - blacklist / already opted out recipient will filter out here

3) Address in quarantine - if some recipient got quarantine in previous deliveries, those record will reject here

4) Double - duplicate records

5) exclude domain and exclude address are specified in OOTB typology rule

~ ParthaSarathy S~ Click here to join ADOBE CAMPAIGN USER GROUP for Quarterly In-person | Hybrid | Virtual Meetups

K

KD1-1Author

Level 3

Hi @parthasarathy

Thank you for the quick response.

I am confuse for the point 5

Can you give an eg for exclude domains and exclude address also .

ParthaSarathy

Community Advisor

There will be few domains and email addresses defined in tmpBroadcast and suppressionDomain schema. So those email addresses / domain belongs to this schema will get excluded by this typology rule.

~ ParthaSarathy S~ Click here to join ADOBE CAMPAIGN USER GROUP for Quarterly In-person | Hybrid | Virtual Meetups

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