Adobe Journey Optimizer

Client is a professional sports team and often has last-minute lists they need to email. They have a stand-alone AJO (no RT-CDP or CDP connected to facilitate real-time audience evaluation). Example use cases could be:1. Same-day ticket purchase there were not capture at data refresh from warehouse, or at ticket-purchase event (configured but limited). 2. Communicatsions that need to go to people not typically in the database - such as family members of players/staff, and/or lists from sales-teams for certains games, our group sales members. We are hoping to receive details on whether list imports and/or real-time evaluation is on the roadmap for stand-alone AJO and highly suggest this functionality as marketing automation platforms fulfill this need. We have provided workarounds to get the client as close as possible, but are looking for input from other users and Adobe team. Any specific details greatly appreciated!  

Dear Community,Greetings! I have setup an event that triggers the journey. The event has the 'accountNumber' and 'phoneNumber' attributes. Now, I need to find the 'email address' associated with the 'accountNumber' or 'phoneNumber' and send out an email to the user. Account Number is the primary key here. How can we accomplish this within the journey? Thanks in advance. 

Hello everybody!I'm discovering AJO and got stuck in understanding on how to create a Profile. Can somebody explain for me please!

Hi, I have a question regarding token/API key when configuring a new API Credentials for an SMS custom provider. Here the cURL for sending an SMS (no neccesary to create a token for sending) And then I have this cURL for token: When I go to create the API credential, I have the API KEY option, what should I paste here, in Name = "Bearer" and in API token, the api_key? (based on first image cURL)or should I generate a new token with the jwt option (2nd image cURL) and then adding the authentication parameter in the header?Here the custom payload I need to paste: {"message": "This is test and \n this is a new line","to": "+111111","bypass_optout": True,"sender_id": "SMSto","callback_url": "https://example.com/callback/handler"}I've tried everything and I have failed authentication when trying to send Verification SMS  I'm completly lost about this SMS configuration. Your help will be very valuable. Thanks!   

I am trying to create a landing page, subdomain, and preset are correctly configured. But when I create a landing page and publish it, I get a 400 error when I try to access the landing page

Could using the same subdomain for both SMS and email impact my email sending reputation?For example, if my SMS channel generates a lot of spam complaints or opt-outs, could that negatively affect the reputation of the email subdomain in any way?

How to define/personalize an if-else condition in an AJO API Trigger Campaign email template to return the values of {{context.make}} and {{context.model}} only if they exist(true). If only one exists(true), return that one; if both exist(true), return both.{ "context": { “make” =“true”,"make"= "a",  ”model”=“true”, "model"="b" } } 

Hi all, Is it possible to use a subdomain delegated to Adobe and used in email channel setup to be reused in SMS Subdomain setup with a different prefix ? As per this documentation - https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/sms/sms-subdomains already delegated subdomains can be used, but wondering whether the one used for email setup could be reused for SMS or not ?

Hello!I'm having difficulties finding Version identifier enable option when creating schemas.Can somebody please help me with this?Thanking you in advance,Aline

I am trying to create a variable in HTML and use the value in multiple places in HTML. {% let Linktags = "abc,def" %} <a href="https://www.qatarairways.com/" target="_blank" data-tags="{{ Linktags }}" style="color:#8C919B; text-decoration:underline;" data-tracking-type="MIRROR_PAGE" data-nl-type="mirrorPage"> View in browser </a> I validated this HTML and there is no syntax issue but it is treating like string  data-tags="{{ Linktags }}". instead of getting value from actual variable. I also tried below syntax but it is not working. Any idea how to make this work ? <a href="https://www.qatarairways.com/" target="_blank" data-tags="{%=Linktags %}" style="color:#8C919B; text-decoration:underline;" data-tracking-type="MIRROR_PAGE" data-nl-type="mirrorPage"> View in browser </a> 

Lets say if the events are batch based, and attribute required in the personalization is not part of profile schema, but event schema. And those attribute cant be added into profile as there could many such attribute. In such case if journey is built using read audience or qualification, then how to access attributes from event schema for those audience ? computed attribute is not an option here, bcz these cant be stored as profile attribute due to growing nature of event attribute list.

Is journey orchestrator a separate sku and not part of journey optimizer ? I havnt used adobe campaign, but is that JO part of ACC suite ? The UI of JO seems exactly same as AJO. When do we use JO, instead of AJO ? 

Have a quick question - that -  My Journey Starts with a read audience and I have added the Day of week check [ Tues|Wed|Thurs|Friday] . Now the question is Concern about the weekday checks- right now when the check returns weekend/monday, it looks like it ends the customer journey.  What would be best possible Solutions  for this - Problem Statement  : 1. Added the Days of week chek only in [ Tues|Wed|Thurs|Friday]  days - is this sufficient 2. If the days are from Sat to Monday - then the customers will be out of the journey - then how to handle it .     

Hi Team, Question that I noticed there is limitation for AJO Journey if existing profiles entered the journey and max duration for staying in the journey is 91 days. However, my Cadence of program is 3 years' time to finish and exit to the ending point of journey for sending out email on bi-monthly basis. what's the recommended you would advise as the best practice?

Is it possible? I thought its not but maybe something has changed 

Hi, as per summary while sending SMS, the following characters ' and > < are not correctly sent. At contrary, the following characters are displayed receiving mobile phone: " '  "-> '" > " -> &lt" < " -> &gtHow this can be avoided?  Thanks a lot for the help, Noah

Could somebody confirm?

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/campaigns/orchestrated-campaigns/design-campaigns/deduplicationDoes this functionality work with email and SMS activity in Journeys? I cannot find this. This is important for me

When I try to save a visual fragment with the dataset lookup function, it throws the below error but works fine in email templates.    {{datasetLookup datasetId="1234567890" id="101" result="store" required=false}} Product details: Name:{{store.productName}} Description:{{store.productDescription}} Amount: {{store.productListPrice.amount}} Conversion Date: {{store.productListPrice.conversionDate}} Currency: {{store.productListPrice.currencyCode}}  There are no errors in the expressionBut when I try to save the fragment, I get the below error, but the same is working fine in the email template. Is anyone on the same page? any solutions would be helpful.

I created schema datasets and all enabled for profile - I confirmed my profiles is showing the associated attirubtes in Profile browse. However, when I try to use them in personalization of email template - I see the attributes populating in left rail mycompany (object) and attributes under that object and I can drag and drop them onto the canvas  But when I simulate the content - its not applied. Does anyone have similar experience? if so, how do I fix it?

Currently my company is using Adobe Journey Optimizer journeys for batch based campaigns. We are interested in exploring the feasibility of using the new Orchestrated Campaigns capability. We want to better understand how (if at all) we can use XDM Individual Profile and XDM ExperienceEvent schema data with the new relational model-based schema that are not profile-enabled. Because we do not have access to Orchestrated Campaigns I hope someone can help answer the following. Here are the three broad scenarios we want to explore to know what is possible, and if so, what is required to enable these? And if not, why? In the Orchestrated Campaign canvas can we use a Read Audience activity using XDM schema data and enrich that using the Enrichment activity that sources non-profile-enabled model-based relational data?In the Orchestrated Campaign canvas can we start with a fork activity where branch (1) goes to a Read Audience activity using XDM schema data, and branch (2) goes to a

As part of QA validation, I want to randomly validate for some of the customer, what was the response received in the custom action of GET API call OR the payload that was sent as part of POST request. Doest AJO maintain these API request/response in any of the AJO native dataset ? or what's the alternative way QA person, who is not very technical person can validate the custom action API payload request/response value for a specific customer?

Whenever we create an experiment in email communication we get an option to select Success Metric, which I have observed are specific to organisation.Can anyone please tell me the source of these success metrics ? And where can I add or remove success metrics ?

Hi team,We’re seeing an issue where HTML injected via {{{context.messageBody}}} overflows on mobile devices. AJO wraps the content in containers with fixed width and transform: scale(), which breaks responsive designs that work fine with other providers. Attempts to override via CSS or viewport meta tags are ineffective.Can you provide a way to disable this scaling wrapper or send the injected HTML “as-is” so that responsive CSS works correctly? This would allow transactional emails to render properly on mobile apps like Gmail and Outlook.Thanks,Tapan

If we configure 3 emails in a journey using content experiment (Treatment A,B,C) and the action node is the same but still it delivers 3 separate mails randomly to the intended audience.I want to how will we find the reports about each variants separtely ? Like which variant (A,B,C) had highest Opens, Clicks etc using AJO or CJA ?