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Michael_Soprano
Level 10
September 11, 2025
Solved

Use email open , email click events in audiences

  • September 11, 2025
  • 4 replies
  • 448 views

Is it possible? I thought its not but maybe something has changed 

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Best answer by SatheeskannaK

@michael_soprano Indeed, it is possible to utilize the email open and click events during the configuration of the audience rules. The modification is that the type of audience supported is the batch audience when establishing the message feedback and interactions datasets.

4 replies

SatheeskannaK
Adobe Champion, Community Advisor, UG Leader
SatheeskannaKAdobe Champion, Community Advisor, UG LeaderAccepted solution
Adobe Champion, Community Advisor, UG Leader
September 11, 2025

@michael_soprano Indeed, it is possible to utilize the email open and click events during the configuration of the audience rules. The modification is that the type of audience supported is the batch audience when establishing the message feedback and interactions datasets.

Thanks, Sathees
Michael_Soprano
Level 10
September 12, 2025

Can I merge this with specific ID of campaign which the email was clicked?

LuisCardenas
Level 2
November 5, 2025

Hi, did you get any solution to this question? - have the same inquiry  🙂