Adobe Campaign

This is the second day in a row that Adobe express is not working for me. Yesterday when I tried opening files I got a 404 error over and over again. Last night the error message told me I was offline, I was not. Today I still cannot open my files and the error message says "something went wrong please wait” - I’ve been waiting for hours. Refreshing not worked.DownDector reports that Express is down… but Adobe says it’s up.What’s going on?

Hello ,My most of the emails who have gmail id’s sent to users show as failed due to the Gmail: 550 5.7.1 email likely unsolicited.How to resolve this? Should I use RESTART ? 

While trying to sync a template in campaign console, we are getting the error below. Did anyone face the same issue ever? what could be the reason?

JAVASCRIPT ACTIVITY CODE:var res = sqlSelect(  "row,diff1:long",  "SELECT HoursDiff(GetDate(), MAX(tsLog)) AS diff1 FROM NmsTrackingLogRcp");var hoursDiff1 = 0;if (res.row && res.row.length() > 0) {  hoursDiff1 = Number(res.row[0].diff1.toString());}// Store in the workflow instance variable (available within this workflow run)instance.vars.hoursDiffValue1 = hoursDiff1;//logging the hoursDiffValue1logInfo("hoursDiffValue1: " + instance.vars.hoursDiffValue1);//Adding if conditionif(instance.vars.hoursDiffValue1 >=1){instance.vars.noTrackingLogCountValue = Number(getOption("avNoTrackingLogCount"));instance.vars.noTrackingLogCount2= instance.vars.hoursDiffValue1 + instance.vars.noTrackingLogCountValue;// logging instance.vars.noTrackingLogCount2logInfo("instance.vars.noTrackingLogCount2: " + instance.vars.noTrackingLogCount2);// setting OptionsetOption("avNoTrackingLogCount" , instance.vars.noTrackingLogCount2);}ALERT ACTIVITY CODE:Hi Team,<% if (instance.vars.sendtrackin

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Hi,we are using currently on premise pretty old version 7.3.1 - Build 9352.It’s possible to upgrade it to newest 7.4.3 - Build 9394  directly or we should divide it int set of minor  upgrades?regardsBartosz 

By mistake if someone deleted a Delivery in workflow which was launched yesterday, and because of that the tracking data is also got deleted from report. how can we recover deleted delivery?

Hi,I have 15 members of list which need to added as seed list. I need to call that list in Delivery > To> Seed address > either as template or using dynamic condition. Please explain how to do this.Thanks,Saravanakumar

We’ve rolled out new Adobe Campaign updates and shared resources to help teams move faster, experiment more easily, and scale customer engagement with confidence. Here’s a quick look at what’s new: Adobe Campaign v8 updatesRecent v8 releases extend key use cases in the web UI while continuing to strengthen flexibility, security, and governance in the client console. Highlights include:Firefly + third-party image generation model integration Campaign inventory timeline view Multilingual deliveries Transactional message profile enrichment Adobe Experience Manager live copies + language copies Content experiments (A/B testing) Continuous delivery enhancements Campaign approval management SMS connector Security improvements 🔗 View full release notes:Adobe Campaign v8 Web UI release notes Adobe Campaign v8 client console release notes Support note: Adobe Campaign Standard and Campaign Classic remain supported. Roadmap investments are focused on Adobe Campaign v8, prioritizing long-term sta

Hello ,Shows error while clicking on transition for target count as below, how to resolve it in ACC V7? 

Hello,We are getting this issue: The CSS that we add to the Template via the + Custom CSS button (and also in fact ALL CSS and meta tags) are not getting injected into the head tag area. This is only happening when we add in a hand-coded HTML Visual Fragment.  The CSS IS getting added into the head when just the native drag and drop Adobe modules are used.  Please can anyone identify why this is the case and how to solve please?

Hi Everyone, I'm having a use case where i should use a option variable to make the content on/off  inside the web application how to do it if option is 1 then banner should be visible 0 disappear

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Dear Adobe Campaign Community,Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for March 2026, designed to help you resolve common challenges swiftly and effectively.Our Top KCS Articles are your shortcut to:Quickly identifying and resolving recurring issues. Accessing expert insights and best practices for Adobe Campaign. Streamlining your troubleshooting process for maximum productivity. Empowering yourself with the knowledge to tackle any campaign-related problem head-on.Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign.Start supercharging your problem-solving skills today by exploring our Top KCS Articles! Take a l

Hi, I have created one simple workflow in which first activity is JS Code - here, I am trying to store value in instance variable. I have logged this and it is showing under journal. Second acitivity is query in which I am fetching test account and this is working. Third activity is the recurring delivery. I am trying to show instance variable in this delivery. I have added "script" in this delivery and I have also added "variable" under properties. However, emails are not being sent at all. I have followed step as per URL - https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic/tuesday-tech-bytes-adobe-campaign-classic/m-p/627479/highlight/true#M2588 @parthasarathy - can you please help? JS Code 1. instance.vars.temp = functioname('parameters');2. logInfo(instance.vars.temp); Query 1. Temp player ID Delivery HTML:Data is <%= variables.temp %> Script:delivery.variables._var[0].stringValue=

I would like to enquire on the below (Screenshot 1) scenario for the numbers. I queried the base of 548 and split based on certain criteria, resulting in a branch with 97 and 451. At this point in time, the amount still adds up to 548. In Segmentation 72 and 74, the branches are split equally into 2 branches, Screenshot 2. However, in this split, there were 1 missing from each of the segments. Can I check will there be a case/ setup that will make sure all that is targeted will receive something? Screenshot 1  Screenshot 2 

Hello ,How to give an operator read only access in Adobe campaign classic v7?  

One of our clients requires the use of a CTA URL that includes a hashed (#) parameter (anchor link) to enable specific functionality on the website, such as scrolling to a particular section.However, when the EDM is sent via ACS, the Brand configuration automatically appends tracking parameters (e.g., brand, deliveryId) to the URL. Currently, these tracking parameters are being added after the hash (#) fragment.Example:Authored URL:https://abc.xyz#paramX URL generated by ACS (current behavior):https://abc.xyz#paramX?brand=xxx&deliveryId=YYYThis format causes an issue because anything appended after the # fragment is treated as part of the client-side anchor and is not processed as query parameters. As a result, both tracking and the intended anchor-based functionality (e.g., scrolling to a specific section) may break.Expected / Ideal Behavior:To ensure both tracking and website functionality work correctly, the query parameters should be placed before the hash fragment.Correct form

Dear community leaders,Some data is coming from inbound transition in string format, but I need to dynamically insert this data for the relevant recipient in the eDM.EX:If there is no value in the decimal places (ie, 432,897.0000), it should be display the data by removing the decimal places - eg, 432,897 or 1,234,987.If there is some value in the decimal places (ie, 432,897.5000), we keep two decimal places.  Display the data into the decimal values. Eg, 432,897.50 or 2,654,684.90.  Advanced thanks

<ctx><schedulePaymentData><schedule>...</schedule><schedule>...</schedule>...</schedulePaymentData></ctx>     <table border="1" cellpadding="4" cellspacing="0"><tr><th>Payment date</th><th>Payment amount</th></tr><%// rtEvent is injected automatically in Message Center templates// rtEvent.ctx is the XML payload from your SOAP <ctx> element// This returns all <schedule> child nodesvar schedules = rtEvent.ctx.schedulePaymentData.schedule;// Campaign-specific E4X loop over XML collectionfor each (var s in schedules) {// Extract and normalize the values as stringsvar payDate = String(s.schedulePaymentDate).trim();var payAmount = String(s.schedulePaymentAmount).trim();%><tr><td><%= payDate %></td><td><%= payAmount %></td></tr><%}%></table> Please help us to write a condition to print “NO DATA” in a row when there is no schedu

Hello, I’m having a problem with my tracking server. We have set the tracked links to expire in 3 days in a delivery, yet it isn’t expiring at all. Does anyone know in which part of server is this treated, and how could I inviestigate and debug this further?Thank you in advance!

Hi, I am looking to see if there is an Adobe enterprise product that would help to manage and create dynamic QR codes that have been printed on posters. I would like to change the link at a later date without having to re-print the QR code. Is that possible?

Hi Team,I have a CSV file that includes first name, last name, and a delivery internal name. I want to use a fixed workflow in Adobe Campaign Classic—consisting of Data Loading → Enrichment → Delivery. The workflow should automatically select the correct email delivery template based on the delivery internal name provided in the CSV and then send the emails. Since a new CSV file arrives every day with different delivery templates, how can I automate this process? please share step by step process Note : This need to achieve in adobe campaign classic V8 ​@Jennifer_Dungan ​@AmitVishwakarma ​@SatheeskannaK​@Heather_Kulbacki ​@giuseppebaglio ​@ParthaSarathy 

Hi,I'm surprised to see that the custom header feature has still not been delivered in the latest build upgrade, especially since it was announced nearly two years ago.This is a key security feature for integrations with third-party tools, as it enables standard authentication via custom headers.Could anyone provide some visibility on this topic? At this point, should we assume that Adobe has no plans to implement this in V7?Any update would be greatly appreciated.