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Adobe Employee
September 1, 2026

Top KCS Articles for August 2026, Curated For Your Campaign Troubleshooting Pleasure!

  • September 1, 2026
  • 0 replies
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Dear Adobe Campaign Community,

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.

That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for August 2026, designed to help you resolve common challenges swiftly and effectively.

Our Top KCS Articles are your shortcut to:

  • Quickly identifying and resolving recurring issues.
  • Accessing expert insights and best practices for Adobe Campaign.
  • Streamlining your troubleshooting process for maximum productivity.
  • Empowering yourself with the knowledge to tackle any campaign-related problem head-on.

Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign.

Start supercharging your problem-solving skills today by exploring our Top KCS Articles

Take a look:

  1. Campaign: AEP-Campaign sync record mismatch - Learn about the solutions to the issue when delivery-log records exported from Adobe Campaign Classic through the ACC → AEP connector appear to be missing in Adobe Experience Platform, resulting in a record-count mismatch between the two systems.
  2. Campaign: Push Delivery Shows Zero Success Count in UAT - Learn about the solutions to the issue when push deliveries in the UAT environment complete with a Finished status, but show zero processed and successful messages for both iOS and Android.
  3. Campaign: High Number of Zombie Processes on web@default - Learn about the solutions to the issue when a monitoring alert reports an unusually high number of zombie processes on the web@default process, with the count reaching 23 against a displayed threshold of 2.
  4. Campaign: Redshift Columns Not Visible in Campaign Data Loading (RDBMS) - Learn about the solutions to the issue when table or view columns don't appear in the column-selection dialog while using the Data Loading (RDBMS) activity with an Amazon Redshift ODBC connection, even though the table picker works correctly.

Happy Troubleshooting!