Adobe Campaign

Hey community -Checking in to see if anyone is aware of how to unlock operator accounts?One of our new users has repeatedly put in their password wrong, they're now being advised their account is locked and they need to try again later. I've reset their password, confirmed the account is not disabled - but the console is still throwing the same error.I've dug around in the documentation, but have not been able to find any info on this locking/unlocking process.Thanks for your assistance!

Hi! I'm using an Union activity after Email delivery to join all profiles who received an email, continuing with an update activity to update a resource.   The issue here is that, if Union activity doesn't receive records from all inbound transitions it won't execute (it's like it keeps waiting for records from the empty inbound transition). And in my case, there're many times where I don't send specific emails (SMA_TEST3) and I want to use the Union for the others which sent emails (SMA_TEST1 and SMA_TEST2) Is there any configuration to handle that? I want to use Union even if there're inbound transitions with no records. Thanks.  

Trying to send a POST request to the Campaign API, I'm getting the following error,"No match in backends for the given tenant id."The campaign instance I'm using is a sandbox instance whose URL is https://acsXXXus.campaign-sandbox.adobe.com/ and the URL I'm trying to send the POST is https://mc.adobe.io/acsXXXus/campaign/mcAdobe/EVTcartAbandonment. I also tried changing the organization to acsXXXus.campaign-sandbox and acsXXXus.campaign-sandbox.adobeBut still I'm getting the same error. Any insights into this would be helpful. Thank you

I was facing a QUOTED COMMAND RETURN ERROR in the file transfer activity in import workflowPlease provide some information why i was facing this errorThanks in advance.

Hello,We currently have ACC v7 installed and due to certain security conditions related to user authentication we would need to connect to an external authentication provider such as okta. Do you know if this option is viable? And if so, if you can give me a link to read some information about it, it would be great.Thanks

Hi Campaigners, Here we are with the 6th edition of the Adobe Campaign Community Lens! Adobe Campaign Community Lens is your community newsletter that highlights the latest updates from the Adobe Campaign Community in one place. In this edition, we are sharing updates from mid-April 2023 to mid-June 2023, with highlights from Campaign Standard release, exciting Campaign opportunities for all users to be a part of, including the Campaign Community Advisor applications, upcoming and gone by events, and a lot more!   Adobe Campaign Community Lens 🚀LATEST RELEASES🚀 Learn about all the new capabilities, upgrades, improvements, and fixes that were included in the latest releases for Adobe Campaign: Adobe Campaign Standard Release: [Release Update] Release 23.1 - 2023 Spring/Summer Release   📅EVENTS AND OPPORTUNITIES📅 Applications are now open for Adobe Campaign User Groups - Be a Leader in Your Region: Nominate yourselves and your colleagues to b

What is the final deadline for migrating to Campaign V8 for clients who are currently using ACS and ACC V7?Any documentation available on migration deadlines ?

Hello: I would like to display the XML collection of Column output/extraction/destination/exportColumns/exportColumn from nms:deliveryThank you in advance.@Manoj_Kumar_ @ParthaSarathy @Parvesh_Parmar @DavidKangni 

Does anyone know if Adobe Campaign's documentation on installing DCE (reCaptcha) is for reCaptcha v2 or reCpatcha v3? https://experienceleague.adobe.com/docs/campaign-classic/using/installing-campaign-classic/security-privacy/scripting-coding-guidelines.html?lang=en Its seems like reCaptcha v2. Can anyone confirm? If so, does installing reCapcha v3 differ from the documentation provided by Adobe?

Hi, I have a Direct Mail Delivery where the routing has a Post-processing workflow, I would like to send custom event variables to that post-processing workflow. I tried to write event.variables.new="New" in this Js code:But it didn't work, any ideas?Thank you.@Manoj_Kumar_ @ParthaSarathy @Parvesh_Parmar @DavidKangni 

Hello, I want to see the exported Columns of a Direct Mail Delivery, but when I query the column from [output/extraction/destination/exportColumns/exportColumn/@label] i get only the first column, how can i see all the columns exported?Thank you.@Manoj_Kumar_ @ParthaSarathy @Parvesh_Parmar @DavidKangni 

Hello All,I am looking for some best practices that Adobe recommends while implementing MMS and SMS with link preview. Which one is better for overall deliverability standpoint and which is more effective? Any help is really appreciated!Thanks,Sumit

A client is looking run batch campaign majorly and looking for high performance. Client is interested in Campaign V8. This is NOT migration project,  client is looking for a fresh implementation of batch campaigns and would like to go with Campaign V8.Question :Can Campaign V8 suitable for fresh implementations ? As per my understanding only migration is supported from ACC V7 to V8 at this point of time .Would be great to see experts thoughts on this.

Is it possible to configure the pre header in the template so that it doesn't take content from the body if the pre header-text is short?Appreciate input.

Hello, I would like to use this function:In the data schema declaration like this:<attribute expr="GetEmailPreDomain('prefix@xxx.xxx')" label="x" name="x"type="string"/>So its value is "prefix" How can I do this?Thank you in advance.@Manoj_Kumar_ @ParthaSarathy @Parvesh_Parmar @DavidKangni 

Join us for the next Adobe Campaign Community Q&A Coffee Break!   ☕ Thursday, August 3rd from 8am - 9am PT ☕ We'll be joined by Adobe Campaign experts: Ayush Gupta (@ayushgupta), Senior Product Manager, Madhupriya Gupta (@Madhupriya), Product Manager and Bruce Swann, (@btswann), Principal Product Marketing Manager. In this AMA (Ask Me Anything)- like event, the experts will be logged in and ready to answer any of your questions related to topics discussed in the Adobe Campaign Standard Customer Webinar on Product Update & Overview of Transition Opportunities scheduled for July 20th, 2023: Updates on the innovation strategy for Adobe Campaign Standard. A preview of the new user experience for Adobe Campaign v8. Migration strategy, tooling & automation, methodology and timing. A preview of Generative AI capabilities coming in Adobe Campaign v8. Participating is easy: Add your Questi

Hello All,   I need to enforce a constraint on a custom table for a Product Name field. The field should have the First Character as Caps. I added the dataPolicy="smartCase" to the element attribute while creating the same.   But when I update data for the field, it still shows in lowercase ( as the upload data ). Is there a way to automatically change the case of the data, when its saved/updated in ACC ? Is Datapolicy the right solution for this ? Any particular use case for dataPolicy ?   Regards, DG      

Dear All, we are currently using the Adobe Campaign Standard platform for sending push notifications to both iOS devices via direct integration with the Apple Push Notification Server and Android devices via direct integration with Firebase Cloud Messaging.To realize this kind of integration currently, we are using the functionality offered by Adobe Launch. We have been exploring the capabilities of Google Firebase Cloud Messaging, which offers the convenience of sending push notifications to both types of devices. Considering this, we are evaluating the possibility of integrating Adobe Campaign Standard with Firebase Cloud Messaging for sending push notifications to Apple devices as well. This integration would provide us with the advantage of leveraging Firebase Cloud Messaging's feature to maintain an online archive of notifications, a functionality not currently available in the Adobe Campaign Standard platform.  In light of this, do you think that this kind of

I've imported a delivery from my production instance to staging, now I am trying to add a new email delivery to me workflow and hoping to select the delivery I've just imported, however, the wizard only allows to create a new delivery rather than selecting the delivery I've imported, what are the correct steps? 

For example: When creating a new Campaign, the input form used is newOperation. Where is it mentioned? How can I know what input form is used starting off the new campaign tab?

We use an on-premise instance to access adobe campaign classic V7 build 9349. Lately, we have seen almost all the workflows going to the finished state without processing. The workflow on schedule or an external signal just starts upon a trigger or on schedule and goes to the finished state. This happened when we were using build 8860, and upon suggestion from Adobe, we upgraded the build in July 2022 to use 9349, but still the issue persisted. Can you suggest if a retry mechanism can be added to the workflows if it goes to a finished state to have it restarted automatically without manually restarting it?We need help resolving the issue as many of the campaigns are on schedule, and the marketing communications should go as scheduled. Note: This happens with all our workflows (Techincal workflows/Business campaigns/ Out of box workflows (Ex: Campaign Jobs, Offer Notification, etc.) Thanks,Maliha  

Hello, I've a JavaScript Code called hash, with a function named toHashI want to add it to a Data Schema, so, using the attribute "expr", can calculate the value of a field (For example, send @email to the function and write in a field the return) How should I do it? @_manoj_kumar_ 

Hello All,Hope you're doing good.I am using Offer Management to serve Offers for both Recipients (Identified) and Visitors (Anonymous) contacts in Inbound Mode. As a part of it, I have enabled fallback to Visitor Offer Space within Recipient Offer Space.With that, Ideally I should be getting either of following combinations in response:1. Proposition from Recipient Environment, if contact is present as Recipient and Eligible for any Offer(s)2. Empty Proposition from Recipient Environment, if contact is present as Recipient and Not Eligible for any Offer(s)3. Proposition from Visitor Environment, if contact is not present as Recipient and Eligible for any Offers(s)4. Empty Proposition from Visitor Environment, if contact is not present as Recipient and Not Eligible for any Offer(s)While first 2 scenarios are working as expected, the last 2 are not giving me expected result as I am getting completely blank response and response code says 200.Not sure, what I am doing wrong here. Anyone h

Hello experts, I am seeing below error in ACS for one of our deliveries.PGS-220000 PostgreSQL error: ERROR: canceling statement due to user request  can someone please explain more about this error and what caused it.

Hello, Is there a way to list all segmentCodes entering a delivery in the delivery form? I need to access segmentCodes before the delivery is executed. Thank you