Adobe Campaign Classic - Using Personalization Blocks in Subject Line of Delivery | Community

cmabruzzese0923

Level 2

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Adobe Campaign Classic - Using Personalization Blocks in Subject Line of Delivery

Forum|Forum|5 years ago
April 7, 2020
2 replies
5421 views

Hello, is it not possible to do this? I tried including a PB in the subject line of a delivery and nothing rendered. I copied/pasted the code from the PB into the subject line instead, and it DID render. This leads me to believe it's not possible (even though it lets you) to use a PB in the subject line of a delivery, but I'd like to get confirmation of that (haven't been able to find anything in my searches thus far). Thank you in advance for your help!

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Best answer by Darren_Bowers

Yes it should - we use Personalization blocks in Subjects all the time

Does the same PB render in the body of the email? Could be a permissions issue

Also check your audit log of the delivery to see if anything strange pops up

Level 2

Hi @cmabruzzese0923, does this answer your question?

https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/personalization-block-in-email-subject/qaq-p/237078

cmabruzzese0923Author

Level 2

Hi @lukkyluke, I'm working in Classic, not Standard ... but thank you for the response!

Darren_BowersAccepted solution

Level 9

Yes it should - we use Personalization blocks in Subjects all the time

Does the same PB render in the body of the email? Could be a permissions issue

Also check your audit log of the delivery to see if anything strange pops up

Level 2

Hi @darren_bowers ,

I am trying to achieve same thing, but not getting personalized subject line.

do you know what are the permissions we can check for this case ? there is nothing strange in delivery audit log.

Thanks!!!
Pradyumn