Expand my Community achievements bar.

Do you have questions about the migration to Adobe Business Platform? Come join our upcoming coffee break and ask away!

Task Won't Mark Itself as Complete (SubTasks)

Avatar

Level 3
I'm trying to assist someone (the task owner) with a Task that won't let anyone mark it as Complete - the Task has 5 subtasks, all of which, as far as I can tell, are complete, so in theory, the parent task should be marked complete as well, right? I'm not as familiar with tasks as I am with projects - I know with projects there are a few avenues I can go down for troubleshooting and I tried to do all of those with the task...outstanding approvals, etc. I even attended a class about this at LEAP 2016, ha ha! What I finally ended up doing was making the subtasks "stand-alone" tasks...revoking their "child" status. I then marked what was formerly the "parent" task complete...and then I made the subtasks "children" again and everything stayed 100%. Seems like I am missing something really obvious here!
Topics

Topics help categorize Community content and increase your ability to discover relevant content.

6 Replies

Avatar

Level 10
Hi - Here are a few things I do, as this has happened to us before. If all of the children are 100% complete, and marked as Complete, but the parent won’t automatically close, look at these things: 1) Edit the project and look for the Update Type. Be sure it is Automatic and On Change. I have an error report that shows me all projects where Update Type isn’t set to this - and I can fix it through the report [cid:image001.jpg@01D1B0DE.8DFCAC70] 2) I think sometimes WorkFront intends to, but doesn’t recalculate the timeline. I find myself incessantly selecting Project Actions, and then Recalculate Timeline. That forces a recalculation of the whole project plan. [cid:image002.jpg@01D1B0DE.8DFCAC70] That is all I’ve had to do to make parent tasks rollup the status. Let me know if that didn’t help. Thanks, Eric

Avatar

Level 3
Thank you for taking the time to reply! Unfortunately this is not a Project, this is a Task, so neither of the items below are available for me to troubleshoot on a Task level. This is a real head-scratcher, ha ha.

Avatar

Level 10
Hi: I assumed you were speaking about a task within a project. My comments were aimed at getting a parent task within a project to show that all of its children have been completed. Give it a try, what can it hurt? ‚ò∫

Avatar

Level 3
Refreshing the (MASSIVE) project it was part of seemed to have worked! Thank you!