


I am struggling to get a report working which I thought would be pretty straightforward. Long story short, I recently became my property's Workfront admin, and am trying to organize our existing user structure to roughly align with our org chart. I had thought one benefit to doing so would be that I could report on the task status of a manager's direct reports by reporting on all task assignments which are assigned to a group of which the manager is a member of. As a trial, I deployed a small test department structure:
I built a task report filtered by "Assignment Users >> Home Group ID" is equal to $$USER.homeGroupID and expected to see teamMember1 and teamMember2 tasks, but get no results (assuming that since subTestGroup1 and subTestGroup2 are subgroups of testGroup that they would be included). I tried adding "Assignment Users >> Home Group ID" is equal to $$USER.otherGroupIDs and had the same result. I'm trying to link data to the logged in user so I'm not duplicating reports for each group/department. I've tried other combinations of task reporting which refers to a group ID and nothing returns the tasks assigned to teamMember1/2.
I ran a separate user report with the users' home group IDs, and none of the three users have a group in common. Here's what the User profiles look like:
I have yet to try putting teamMember1 or teamMember2 in Home Group testGroup, as that would defeat the whole purpose of groups/sub groups in my opinion. Ideally, I would imagine that the Manager doesn't need to be in the "Other Groups" at all, as I would assume they would inherit the subgroups. Does anyone have a lead on how I can start untangling this?
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A task report filtering on Assignment Users / Home Group ID = $$USER.homeGroupID would show you tasks that are assigned to any user in the viewer's home group.
In your case, if teamMember1, 3, 4, 6 and 8 are all in the same HOME group (subTestGroup1), and have permissions to see each other's tasks, then when you log in as any of these team members, and view your report, you should see tasks assigned to any of the team members.
If teamMember2, 3, 4, 5, 7, and 9 are all in the same group (subTestGroup2 -- note at this point, 3 and 4 would have this as an Other Group), then when you log in as any of these team members and view your report, 2, 5, 7 and 9 should see tasks assigned to anyone with subTestGroup2 as their home group. 3 and 4 should see subTestGroup1 tasks. This is assuming everyone has permissions to see everyone's tasks.
If you use the Other Groups wildcard filter, teamMember3 and 4 should see the full set of subtestgroup1 and subtestgroup2 tasks. (So if the manager has these in their other groups section AND normally has permissions to see those tasks, they should see the full set of tasks as well)
TL;DR: the wildcards should work when you log in as someone (this part was not clear in your original post) and IF that person normally has permission to see the tasks anyway.
If you want to go a different route, you can also try this recipe:
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A task report filtering on Assignment Users / Home Group ID = $$USER.homeGroupID would show you tasks that are assigned to any user in the viewer's home group.
In your case, if teamMember1, 3, 4, 6 and 8 are all in the same HOME group (subTestGroup1), and have permissions to see each other's tasks, then when you log in as any of these team members, and view your report, you should see tasks assigned to any of the team members.
If teamMember2, 3, 4, 5, 7, and 9 are all in the same group (subTestGroup2 -- note at this point, 3 and 4 would have this as an Other Group), then when you log in as any of these team members and view your report, 2, 5, 7 and 9 should see tasks assigned to anyone with subTestGroup2 as their home group. 3 and 4 should see subTestGroup1 tasks. This is assuming everyone has permissions to see everyone's tasks.
If you use the Other Groups wildcard filter, teamMember3 and 4 should see the full set of subtestgroup1 and subtestgroup2 tasks. (So if the manager has these in their other groups section AND normally has permissions to see those tasks, they should see the full set of tasks as well)
TL;DR: the wildcards should work when you log in as someone (this part was not clear in your original post) and IF that person normally has permission to see the tasks anyway.
If you want to go a different route, you can also try this recipe:
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