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PTO not working?

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Level 2
Is anybody having an issue with PTO and impact on work dates? I've noticed two things this week. (1) If a task is created (spanning several days), assigned to one person, and then you insert a PTO day in the middle, the task work days are NOT updated. The PTO day needs to be entered before you create the task. (???). (2) Let's say you have a task where a PTO day in the middle is factored in correctly (pushing out the finish date). If you remove the PTO day, the task work days are NOT updated. Seems like if you refresh the screen, the dates should adjust accordingly with the above changes. Michael Crocken Senior Team Leader, Project Management Whole Foods Market Austin, TX
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Community Advisor
Have you tried "Recalculate Timeline" under the Project Actions? I agree, a refresh would ideally make the change, but I know some things take overnight to update unless you use the Recalculate feature.

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Level 2
That works! I had figured a screen refresh would work (as it does in many other areas) but in this case clicking "recalculate timeline" is required. Many thanks Heather. Michael Crocken Senior Team Leader, Project Management Whole Foods Market Austin, TX

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Community Advisor
Hi Michael, Now that you've confirmed the importance of recalculating timelines, in a related matter, I invite you to consider our: "https://store.atappstore.com/product/force-timeline-recalculation/" Force Timeline Recalculation solution, which provides you a simple, schedulable way to automatically recalculate the timelines for all projects matching a selected filter, ensuring they are up to date "https://store.atappstore.com/product/recalc-helper/" Recalc Helper solution, which provides you a quick way to easily recalculate the custom form calculated expressions, project timelines, or project finances for all items matching a selected filter, right from within Workfront "https://store.atappstore.com/product/recalc-helper/" Recalc Parameters solution, which provides you a quick way to easily recalculate the custom form calculated expressions, project timelines, or project finances for all items matching a selected filter, right from within Workfront Regards, Doug Doug Den Hoed - AtAppStore