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Level 3
December 4, 2024
Question

Report not pulling information

  • December 4, 2024
  • 1 reply
  • 763 views

I have a report that is not pulling custom form data. I have triple checked they are all correct and the information is on the projects and on the forms. It is pulling into other reports, but even if I copy the report it is not pulling. There are no filters blocking the data. If I manually add in the info, that line adds in all info, but then disappears. Anyone else seen this happen? 

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1 reply

Sven-iX
Community Advisor
Community Advisor
December 4, 2024

Hi @brittanyb8 

that definitely sounds odd. 
What do you mean by this: " I manually add in the info, that line adds in all info, but then disappears"

 

Have you checked whether the field is limited via sharing?

Level 3
December 4, 2024

I have checked the sharing. It is not limited. 

I put the numbers in the field on the report and then all the other data appears. But if I refresh or leave the report, it all is blank again. 

Sven-iX
Community Advisor
Community Advisor
December 4, 2024

Sorry to be so dense: How do you "put the numbers in the field on the report and then all the other data appears"?

So you're report shows a custom field - but even though there is a value in it it comes up blank? And if you manually type in a value other custom fields that were showing blank display?