Hello,
Is anyone else experiencing projects missing from the search results when using the standard search function?
Thanks
William
Topics help categorize Community content and increase your ability to discover relevant content.
Views
Replies
Total Likes
Knowing what your search criteria is and what's not showing that should show, would help get an answer faster.
Most likely, it's a mistake in your search criteria. I don't think I've ever seen a search fail for no reason.
Views
Replies
Total Likes
This is something that is affecting lots of people.
We enter a reference number in the search function which picks up the project number detailed in the project title. However, for random users and random projects, the results are not being returned in the list. We have only encountered this issue relatively recently, therefore, this is not likely to be user error.
Any further ideas?
Views
Replies
Total Likes
Have your users tried doing quotes around their search criteria? That might help.
Also I would recommend making sure to select the search object where you want it to look for that search criteria. As systems grow and start to contain more data to look through these will be useful tips to help narrow your search and hopefully help return values.
Views
Replies
Total Likes
If you can find the intended result via the 'advanced search', but not the regular search, please submit a support ticket so we can assist in re-indexing the search function of your instance.
Views
Replies
Total Likes
Views
Likes
Replies