Pre-fill fields from an external source in the URL | Community
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R
ryanbrogz1
Level 4
February 18, 2022
Question

Pre-fill fields from an external source in the URL

  • February 18, 2022
  • 1 reply
  • 875 views

I thought this was possible but am not immediately seeing the post. We are looking to replace an outdated internal process by replacing it with a Workfront Request Queue, but would like to pass some of the values in from an external source (like a document title). I thought this would be possible by appending those values onto the URL string but am not having much success yet. Something like the sample URL below.

https://XXX.workfront.com/requests/new?activeTab=tab-new-helpRequest&projectID=XXX&path=XXX&name=1234

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    1 reply

    J
    JamesMa1
    Level 2
    February 23, 2022

    Hi Ryan,

    Good to see that I'm not the only WF admin thinking about this.

    I had a similar thought around pre-populating the request title for a specific path with what it should be, as a way of reducing friction for the requester.

    I was asking Workfront's support team about this, and it appears (from my own research) and the limited information they gave me that it's not possible at the moment - which is quite frustrating and disappointing.

    Looking at the DOM for the requests screen - it seems that all "core" request fields have an ID, so not entirely sure if the reason for not implementing is a security one or not.

    Would be curious to hear if anyone else has put this to a product manager in the recent past or not.

    R
    ryanbrogz1Author
    Level 4
    February 23, 2022

    I'm sure you've seen this post - https://one.workfront.com/s/question/0D54X00006pnbPvSAI/how-tp-pass-wildcards-as-url-parameter-to-external-pages or https://stackoverflow.com/questions/28843813/attask-workfront-external-page-send-parameter-to-external-server which both seem close but I didn't see the answer jump out to me in either of those.

    I still wonder if I'm just not doing something right with my syntax, pre-filling the Issue Subject/Name field with a title is indeed what I'm trying to do to make life easier for end users.

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