Notification emails delayed or missing

[MichaelLe]

Since yesterday we have seen a serious delay or just non existence in the Notification emails when new issues are created. I have put in a ticket but was wondering if anyone else has experienced the same issue.

[SusanPf]

It may be due to the new URL change taking place.

[ChelseaTe1]

I have a ticket open for this issue also. We are seeing major delays in approval notifications, and even request notifications. It's caused a major delay in our workflow :( The good news is that the work itself is there; I emailed all of my workers to let them know to frequently refresh their pages, work areas, and to please email/call each other if something is urgent for now. Hoping this is resolved soon!

[RyanCa]

we're seeing 1 hr plus delays on our end on both in system notifications and emails

[TerryHy]

For us, we're experiencing over 2 1/2 hour delays between updates and notifications/emails. We have submitted a ticket to Support.

[TerryHy]

This announcement has just been posted to the Help Site: https://support.workfront.com/hc/en-us/articles/115000132933-Email-Notifications-Being-Delayed