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Building on this again, I realized there's a key learning here that might help you and your team. When you start wanting to collect more data in Workfront than previously, you may get push-back from your PM team saying 'I manage 50 projects at once, I don't have time to go open them all up and update these forms for you every week, I just want to fill out the old PDF.' And that feedback is entirely valid. The key thing about Reports in Workfront is that they themselves can be used to update data on a custom forms, without ever opening the project/task/etc - regardless of where that form is actually housed. I've been trying to get my PM team to think about Reports as very pretty real-time Excel sheets instead of just static data with some success. For example, the screenshot here is a Project-level custom form that captures some basic data we use for client reporting. Nothing particularly special, but it's repeated on dozens of projects and certainly not realistic to open each one to make the updates. So we don't. That client team has a Report that shows all of those fields as columns, and they can click into each one to directly edit in-line as shown in the second screenshot - just like they would have in the old world of disconnected Excel sheets. If you have common language you want them to use, or a set of pre-canned responses, you can control that in the Custom Form as well. For example, in my environment 95% of projects have a particular amount for several of those fields shown, so I pre-populated that when I attached the Custom Form to the templates. My team can update it for the 5% that need it, and otherwise ignore it, reducing their data entry needs. Figuring out those process improvements can be a big part of getting positive reinforcement behind the change management requests. Katherine Katherine Stibley
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