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Creating a Proof from a PPTX File

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Has anyone else today or in the past had issues uploading a PPTX file into a Proof?   We were able to do this until recently.  I've confirmed all the correct requirements are being me but the file spins and eventually errors out.   

 

At first it seemed to be one file and now it seems to be any PPTX file.  I have a support ticket open however, they are still working on the issue. 

 

Thanks!

Angie

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