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SOLVED

Calendars Created by Someone That's Left Business

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Level 1

For some reason I can't figure this out. 

We had an WF Admin create multiple calendars for our teams.

This person has now left the business. 

And everyone is receiving this error now: "This calendar has the view rights of a deactivated user. Please have an admin fix the calendar privileges."

 

I can't figure out how to change the view rights.... 

1 Accepted Solution

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Correct answer by
Community Advisor

I agree with Skye. Service accounts can never leave.

If you want to delete the calendar, this API call will do the trick:

https://{{your-domain}}.my.workfront.com/attask/api/unsupported/CALEND/?ID={{calendar-ID}}&apiKey={{your-api-key}}&method=DELETE

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4 Replies

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Level 2

The field you're needing to update is called “Run this report with the Access Rights of:” and it's within the report settings. You get to the report settings by going into report actions, edit.

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Level 1

@DeniseMoore thank you. I know the exact field you're talking about, but when i go to find the "calendars" i don't have "report actions" to get there. 

 

I tried going to the reports area and then finding the calendar there, with no luck. 

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Community Advisor

Usually the way we fix this is to recreate the calendar. You generally want to create these sorts of calendars using a user account that isn't going to leave the company, like creating a service account to own this type of thing.

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Correct answer by
Community Advisor

I agree with Skye. Service accounts can never leave.

If you want to delete the calendar, this API call will do the trick:

https://{{your-domain}}.my.workfront.com/attask/api/unsupported/CALEND/?ID={{calendar-ID}}&apiKey={{your-api-key}}&method=DELETE