Hi Karen, Our company makes a big deal about scam emails and having our employees check the email address on emails they reply to. When using POP, we can tell people the specific email address that will appear in the To field of the email when they reply. With the new approach, the email address is different. So we have to say "Some form of my.workfront.com" and that is just not as strong or convince that it isn't a scam. Does that make sense? Also, Kathy and I have been testing and not one email has been captured in our preview environment, so I'm not even sure it works at all. LOL! Like I said, we will see how others respond to it since we have something that works for now. If it all goes well, we might switch over since it is more secure that POP, we just want to make sure that if we make the switch, it makes the lives our our users easier, not more complicated. Anthony Imgrund FCB