Workfront Fusion

WhitneyHi1 · 10/1/24

Wondering what the best Workfront Fusion scenarios you found helpful and a game changer from a Workfront to Workfront connection.

KIMBERLYREA · 10/1/24

Automatic reminder messages. We set them to a frequency and a customized message is sent out each morning and it's saved 2-3 hours a day for a user to search hundreds of projects and send reminder notifications. Another one is reminders to the stakeholders that their feedback is due in X days and changing project status if they miss that deadline to pull it out of the queue. This has saved 7-8 hours a week for the PM to search projects and chase requestors.

Kiersten_K · 10/1/24

We have a newer brief review process with our creative teams and project managers that heavily relies on Fusion.
- We have Fusion sending updates to PM's in a project when a brief is not approved. When a brief is approved, we have Fusion remove the task that was assigned to to make updates to the brief. We also have Fusion auto filling in a few different fields.
- I talk about this use case in the video found on this page: https://experienceleaguecommunities.adobe.com/t5/workfront-discussions/video-august-2024-workfront-e...
We have custom project numbers and activity (campaigns) numbers that are assigned to align to our naming convention (brief type, year, number) to be able to quickly identify project briefs and activity briefs. P241234, A24100
We link project briefs to activity briefs. We have activity brief links auto populate after the PM supplies the activity number in the project. This allows the creatives to have a one stop shop to all the activities they need to refer to when building out assets for their project.
We have daily, weekly and monthly tasks that auto complete at the end of business day for our resource management process which saves time from our traffic team managing the completion of these tasks.
We are working on sending out a customized email to our users and non WF users for highlights about a new activity brief to remove copy and pasting efforts in an email template.

JamesMa4 · 11/15/24

Hi all, I came across this post because we are considering Fusion (within Workfront) ourselves and are looking to evaluate cost vs benefits.

@KIMBERLYREA @Kiersten_K Your responses are vey helpful. Did you have a pretty good idea of the things Fusion could help you with prior to purchasing and implementing?

@WhitneyHi1 were you looking at whether to purchase Fusion or not when you posted this, and did you? If so, how has your experience been so far?

Thank you!

Kiersten_K · 11/15/24

@JamesMa4

Hi!

When we first learned about Fusion during our Workfront implementation from our integration partner, we realized it was essential for managing workflows that Workfront couldn’t handle but were critical to our process. Our previous tool had functionality that we needed to carry over to Workfront. Our integration partner also highlighted additional capabilities of Fusion, which further convinced us to purchase it.

To justify the tool to leadership, you can calculate the value of your workflows for cost and time savings. As an example, this use case of automating a custom email send that was previously being done manually by the brief owner:

avg. hourly rate of the worker X the amount spent creating/sending a manual email X volume of briefs = cost savings

$40 X 5 mins (0.083 hours) X 1000 = $3,320

the amount spent creating/sending a manual email X volume of briefs per year = time savings

5 mins (0.083 hours) X 1000 = 83 hours per year saved

Currently, we’re not doing anything overly complex with Fusion for integrations, as I’m the one building everything in Fusion. However, even with the examples provided earlier in this thread, the time savings alone are a significant benefit based on the volumes that we have coming through on quick turn timelines.

I hope this is helpful.

JamesMa4 · 11/15/24

Super helpful, thank you very much @Kiersten_K

We've had Workfront for ~5 years and didn't use an implementation partner, so I'm not familiar with all the Fusion capabilities and what specific scenarios would save us time and effort based on our Workfront instance. Trying to figure that out so it helps inform our decision to purchase, and also so we can hit the ground running if we do.

I'll definitely take your cues on the cost/benefit.

Best regards!