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Workfront Fusion Scenario to follow up pending proof approvals

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Level 2

I would like to create a Fusion scenario where, when a proof that is still pending a decision goes past the due date a notification can be automatically sent to the approver following up on a decision. 

 

We have a standard decision due date of 2 days. 

I've searched for quite a while with no success, maybe i overlooked something. Any assistance is appreciated. 

4 Replies

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@skyehansen @Rafal_Bainie @lgaertner @Richard__Carlson @imgrund @RowvillBh1 @KatherineLa @KierstenKollins @IvanBebek-iX @MorganHatcher Tagging you here as I think your expertise could really help with this question. Thanks for taking a look!



 




 

 



Kautuk Sahni

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Level 6

@MARIBELME1 Have you tried using this native functionality. Go to setup > Proof settings > under the deadline section there is a 'notify recipients xx hours before a proof is at risk' option. This might be what you are looking for instead of a Fusion scenario. 

 

RowvillBh1_0-1758158773007.png

 

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Level 2

Thank you!

We do have this set up. but were hoping to have a more personalized message. 

 

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Level 6

Oh ok. Can you share what's the issue you're facing with the Fusion scenario? or are you looking for suggestions on how to create this type of scenario?