User Management - Creating users in Adobe Console and Updating in Workfront

[brendandaly]

Hello!

We have a user management scenario where we create a federated user in the Adobe console and then search for that user that in Workfront to update their account to the right permissions/access. The issue we're facing is that there's quite a delay from when a user is created in console to when that user shows up in Workfront. We currently have the scenario using a bunch of sleep modules hoping that if the search yields no result on the first time we can catch it after the sleep but the delay can last longer than a few minutes; and we can't extend the sleep duration without worrying about the scenario timing out.

If anyone has come across a similar issue I would love to learn how you go around it.

[Sven-iX · Accepted solution]

I would split into 2 scenarios and have your second one start with the search for the user. 
Not found - stop. 
And set that up to run on a timer. 

the first one could write the user email to a data store that the second scenario can pull up 

[kautuk_sahni]

@brendandaly Just checking in — were you able to resolve your issue? We’d love to hear how things worked out. If the suggestions above helped, marking a response as correct can guide others with similar questions. And if you found another solution, feel free to share it — your insights could really benefit the community. Thanks again for being part of the conversation!