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SamyukthaPa
Level 2
September 10, 2025
Solved

Proof API to update user access

  • September 10, 2025
  • 2 replies
  • 559 views

Hi All,

 

Could you please help me with the API to update the proof access for user. I tried this but facing 500 error

 

Thanks in advance!

 

Best answer by Kurt_Jones

SamyukthaPa,

I'm not sure I follow what you're trying to do and need a bit more context.  Are you trying to update a user from say a Reviewer to now be a Reviewer & Approver on a proof?  Or are you trying to update what you see in a user's profile where the Proof Profile field lists access such as Administrator, Supervisor, or Manager?

 

In either of these cases, trying to do it programmatically through Fusion will present a lot more challenge (Workfront API is REST and ProofHQ is SOAP) than just updating these items within the Workfront UI.  In the case of #1 I mention above, going to the proof you can see the workflow settings and update users from one role to another quickly.  For #2, if you're an admin, you can find that user, edit the profile, and update the Proof Profile (note: if you need the user to be an Administrator for their proof profile they must be an administrator of the Workfront environment).

 

Let me know if this helps some or if you have more context

2 replies

kautuk_sahni
Community Manager
kautuk_sahniCommunity Manager
Community Manager
September 16, 2025

@madalyn_destafney @lawson02 @suryalakhani @amyreilly @kurt_jones @srinija_n @richard_le_ @chrisstephens  This question is still open—your expertise could really make a difference. Thanks for sharing your insights!

Kautuk Sahni
Kurt_Jones
Community Advisor
Kurt_JonesCommunity AdvisorAccepted solution
Community Advisor
September 16, 2025

SamyukthaPa,

I'm not sure I follow what you're trying to do and need a bit more context.  Are you trying to update a user from say a Reviewer to now be a Reviewer & Approver on a proof?  Or are you trying to update what you see in a user's profile where the Proof Profile field lists access such as Administrator, Supervisor, or Manager?

 

In either of these cases, trying to do it programmatically through Fusion will present a lot more challenge (Workfront API is REST and ProofHQ is SOAP) than just updating these items within the Workfront UI.  In the case of #1 I mention above, going to the proof you can see the workflow settings and update users from one role to another quickly.  For #2, if you're an admin, you can find that user, edit the profile, and update the Proof Profile (note: if you need the user to be an Administrator for their proof profile they must be an administrator of the Workfront environment).

 

Let me know if this helps some or if you have more context

    S
    SamyukthaPaAuthor
    Level 2
    October 13, 2025

    Hi @kurt_jones , Apologies for delay, 

     

    We are trying to automate the user provisioning via fusion I wanted to update the Proof access using fusion API or Proof module not directly from UI.

     

    Thanks

     

    Kurt_Jones
    Community Advisor
    Kurt_JonesCommunity Advisor
    Community Advisor
    October 14, 2025

    Samyuktha,

    Let me make sure I understand right.  When you provision a user you'd like to set them up with a Proof permission profile as either Supervisor, Manager, or Administrator, correct?  As far as I know, that field is not exposed in the Workfront API and I'm not well-versed in the ProofHQ api but I didn't see it there either.  For Proof in general, all the syncing is done from Workfront to ProofHQ, its not bidirectional and I believe the recommended method to update that profile field is via the Workfront UI.

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