Fusion Workfront Webhook filter User isActive not working

[tibormolnar]

Hi All,

I've got a Workfront webhook as the first module of a Fusion scenario. The scenario is meant to run when the Home Team of an active Workfront user is updated - but it's not working.

Here's how it's configured:

Record type: User
State: New state
Filters:
        HomeTeamID Changed 
        AND IsActive EQUAL true
AND connection updates included
Record Origin: Updated Record Only

When I update an active user's Home Team, the webhook is not called so the scenario does not run.

I did some testing and figured that the issue is caused by the filter IsActive EQUAL true.

If I create a webhook withouth that filter, it just works fine. (Obviously it is also called when an inactive user's Home Team is updated - which is not what I want.)

Record type: User
State: New state
Filters:
        HomeTeamID Changed 
AND connection updates included
Record Origin: Updated Record Only

 Can someone please tell me what is wrong with this filter?

Thank you,

Tibor

[Alex_Di]

Hi @tibormolnar 

I'm no expert at Fusion, but I have run into this before and user "Equal to (case insensitive)" and had it work. 

[tibormolnar]

Hi @Alex_Di ,

thank you for the response. However, it seems that the "Equal to (case insensitive)" operator option isn't available for isActive in a webhook config:

So, I tried both IsActive EQUAL TRUE and IsActive EQUAL True, but neither of these work.