Assign a user to an issue without overwriting existing assignees

[Donna_Boj]

Hello,

I am hoping someone knows the answer to this.
I need to add an Assignee to an issue without overwriting the existing Assignee but every Fusion module I have tried so far hasn't worked.

Appreciate the help!!

Thanks,

[KristenS_WF · Accepted solution]

Maybe try a Create Record module?  Select Assignment as the Record Type and then map the Assigned To ID and Issue ID.  I tried this in our sandbox just now, and I was able to add an assignee to an issue without overwriting the existing assignees.

[Sven-iX]

OMG love this. I'm removing my answer

[Donna_Boj]

Amazing and easy to configure! Love this, thank you!

[D____D]

Does it work with teams?

[KristenS_WF]

I've haven't tested it, but Team ID is an option under fields to map, so I think it should work.

[D____D]

Okay cool - one of the Adobe techs had help me implement something like this but we ended up using arrays, creating new arrays that were combined from existing arrays and using that to populate the assigned to field - this could be better if that's the case - cheers!