🎬 [VIDEO] Top 3 Approaches to Office Hours

[CynthiaBoon]

It’s me again, your “On-Demand Workfront CSM” @CynthiaBoon and I’ve got a topic for you that comes up all the time during events.  If you’re just getting started with establishing office hours or you just want to freshen them up, check out the video below! 

Office Hours are just another important part of your overall Workfront Communication Plan. Looking for more ideas on communicating with your users? Check out the End User Communications Cookbook!  

And as promised, here is the link to Expert Insights where we discussed some ideas on how to bring fun to Workfront Adoption. 

[VIDEO] August 2023 - [Workfront] Expert Insights - Adoption with Leslie Spier 

Bonus resource! We held a Community Coffee Break where loads of fabulous customers shared their favorite Adoption Tips! 

[Workfront Coffee Break] 10/26; 8:30AM - 9:30AM PDT: Communication Methods for Adoption 

Do you have examples of how you approach your Workfront Office Hours? Please share your best practices in the comments below! 

[Lyndsy-Denk]

I, too, have spent many office hours solo. Here's what I've done to improve attendance:

• Agree: Consistently scheduling the time is key.
• I have two time slots to accommodate colleagues in other time zones. You might need more.
• Directly add people to the meeting invite. I let them know it's completely optional, but no one ever opted into office hours when they were configured to sign-up only.
• Set a quick topic and advertise it. I've never been diligent with this, but others have and I see their attendance is better.