Hi all, I wish to do a total overhaul of my SAINT classifications. Currently I am classifying page names so I would like to remove the page names and the classifications associated with them.I want to have the same structure across all 14 of my production suites. I am aware of the ~deletekey~ method...

Hi all, I've recently encountered an issue whereby all of the File download reports are showing as "Unspecified" We have change the host for these files recently but I thought the File Downloads report would pick up this regardless since the file format (PDF) is the same. What do I need to do to get...

Hi,I'm trying to use report builder to pull in information on 7 specific pages (with friendly page names) into my report. To get the specific pages, I'm going to a friendly page name report and using the Advanced Special Characters method of pulling out the specific pages and it's working fine on th...

I recently updated the classifications and classification hierarchies of my 14 production suites so that they would be aligned across the board. My site uses unique keys for each help page and I updated each of these with friendly page names. When uploading the files, I didn't receive a notification...

I recently classified and organised all of my product categories across 14 production suites. In most cases, the SAINT upload was to overwrite some old classifications to ensure that the experience was identical in each production suite.The issue I'm having is that despite uploading these new classi...

I'm putting together a report in report builder looking at 4 of my production suites. I already have a dashboard with this information created and am simply looking to import the data from these. Note that the data/segments etc are identical to each other for each of these marketplaces.When I import...