Hi all, I wish to do a total overhaul of my SAINT classifications. Currently I am classifying page names so I would like to remove the page names and the classifications associated with them.I want to have the same structure across all 14 of my production suites. I am aware of the ~deletekey~ method...

Saurabh Kumar wrote... Hello Stephen, Based on your inputs, it looks like that you have set up some custom logic for capturing link name. That custom logic is parsing file path. Depending upon your analytics set-up, custom logic may be located on file download link onclick attribute or tracking Java...

Hi, Thanks for your reply.The files themselves resemble something along the lines of the following:https://s3.amazonaws.com/quick-start-guides/products/DVDPlayer.pdfI cannot give the direct link due to confidentiality requirements unfortunately. The links are hosted on Amazon S3 and the full link na...

Hi, Thanks for your reply.The files themselves resemble something along the lines of the following:https://s3.amazonaws.com/quick-start-guides/products/DVDPlayer.pdfI cannot give the direct link due to confidentiality requirements unfortunately. The links are hosted on Amazon S3 and the full link na...

Hi all, I've recently encountered an issue whereby all of the File download reports are showing as "Unspecified" We have change the host for these files recently but I thought the File Downloads report would pick up this regardless since the file format (PDF) is the same. What do I need to do to get...

Hi,I'm trying to use report builder to pull in information on 7 specific pages (with friendly page names) into my report. To get the specific pages, I'm going to a friendly page name report and using the Advanced Special Characters method of pulling out the specific pages and it's working fine on th...

Thanks Brian. I uploaded approxiamtely 4500 page names across 10 different categories on 14 production suites. Is there a rule of thumb when it comes to the ETA of SAINT uploads? Thanks again.

I recently updated the classifications and classification hierarchies of my 14 production suites so that they would be aligned across the board. My site uses unique keys for each help page and I updated each of these with friendly page names. When uploading the files, I didn't receive a notification...

Just an update on this. So as some values were appearing in the incorrect categories, I went to the affected values in one marketplace and input ~empty~ to remove them. After about 7 hours there was no effect. Then, I said it would be best to remove everything and then re-upload the classifications ...

Thank you, I'll go through my file again and double check everything but from the list, there is not much standing out right now.