Sharing as communicated by the product team - MSO tags are automatically generated when using the email designer WYSIWYG. Now, when you go directly to the source and make changes, it becomes custom content, and you need to handle MSO based on your changes. The system cannot do it for you as we don't...

Hi @ArunLa, Were you able to get a resolution from teh support team? Can you share it here with the Community? Thanks!

Hi @Ajo_WisdomChase, Were you able to resolve this query on your own or do you still need help here? Do let us know. Thanks!

Hi @Ajo_WisdomChase, Did you receive an update from the support team around your query? Can you also share it here with the Community?  Thanks!

Hi @Silvio6, For AJO B2B-related questions, I would recommend you to post in Marketo Engage Community: https://nation.marketo.com/ This would ensure that your query reaches the right audience and experts.

Hi @LaurentDeNeve, Product team recommends you to apply common criteria in eligibility rule of the decision scope level. Thanks!