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  • Thanks Marcel, very helpful.Do you also know by any chance if there is a way/field that shows from which IP's the campaigns are eing sent? For example: if we have 9 dedicated IP's and I can see there's a few errors, I would like to see in which IP i'm having most issues. Thanks,C

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  • Thanks Mamtha. I did send a test to myself and check both reports but the URL's and clicks report did not seem to update even if I run the tracking logs to update. It is just showing now.All clear and understood, cheers for your explanation!

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  • Hi, I am checking some results on the URL and clicks reports and tracking indicators reports for one of my campaigns and the numbers seem to be inconsistent.63,264  is the number of distinct clicks I am getting from the URL and click reports. Screenshot attached:56, 725 is the number I am getting fr...

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  • Hi there, Could you please let me know what 'Number of occurrences' refers to on the Non deliverable Management> Delivery log qualification please? Screenshot attached:Thanks,C

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  • Hi there, We have already created a view for deliveries and sort out by date but I wonder if there is any way to actually add the date within the campaign dashboard so I don't need to go to the view for deliveries.Best,C

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  • Hi there, Hope you are fine. This should be an easy one. Is there anyway to order the deliveries by date within the campaign delivery dashboard? As you can see below they do not appear in order. They appear in order in the delivery logs but not here.Any help would be much appreciate it.Thanks,C

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  • Hi there,I have noticed that the error below is happening in most of the emails we are sending to Microsoft accounts:Email FALIED to send. Reason USER UNKNOWN. Text: 550.5.5.0. Requested action not taken: mailbox unavailable. Do you know what are the reasons why a mailbox would be unavailable? Is th...

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  • Thanks Adhiyan. Just to clarify, if I follow all these steps it will meana that I don't need to add the tracking URLs on the delivery template as they would be automatically generated once the email is sent. Am I right?Thanks,C

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  • Hi there,Could you let me know if an expiration date can be done with an incremental query itself? If so, could you please show me how to do this?Thanks!C

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  • Hi there,Is there any Adobe Campaign documentation at all where I can find a list of deliverability errors just as, what it means:- 491 Proxy connection to MX #IP# failed.- No mx records have been found! Domain: '#DOMAIN#'; Type:28; Time used:97 ms- DNS query failed for '#DOMAIN'#Any help, is much a...

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